Job title: Customer Service Administrator
Job type: Permanent
Emp type: Full-time
Industry: Medical
Salary from: GBP £19,500.00
Salary to: GBP £19,500.00
Location: Cardiff
Job published: 30/03/2021
Job ID: 32650

Job Description

CUSTOMER SERVICE ADMINISTRATOR
CARDIFF
£19,500

A worldwide distributor of products, services and supplies for the healthcare sector is looking for a Customer Service Administrator to join their supportive team.

ABOUT THE ROLE

As a Customer Service Administrator, you will be responsible for full administration duties in the Service Department ensuring customer requirements are met.

BENEIFTS

You would be working within a caring organisation that offers lifelong learning and career progression, plus a broad array of other benefits.

RESPONSIBILITIES

As a Customer Service Administrator your key duties will include:

  • Processing planned and unplanned service and repair requirements
  • Closing out engineer worksheets and creating invoices
  • Closing outstanding calls and booking follow-up calls as appropriate
  • Booking Contract Servicing
  • Processing orders for spare parts
  • Liaising with internal departments
  • Dealing with customers and suppliers
  • Participating in special projects and performing other duties as required

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Customer Service Administrator, you must have:

  • Experience within customer service, call centre or coordination role
  • Experience handling customer complaints
  • A technically minded, confident individual
  • IT Literate e.g. Excel, Word and Outlook
  • Ability to multitask effectively and build strong relationships with clients
  • Ideally has had experience with MRP or CRM systems

NEXT STEPS

If youre interested in becoming a Customer Service Administrator, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!