A worldwide distributor of products, services and supplies for the healthcare sector is looking for a Customer Service Administrator to join their supportive team.

ABOUT THE ROLE

As a Customer Service Administrator, you will be responsible for full administration duties in the Service Department ensuring customer requirements are met.

BENEIFTS

You would be working within a caring organisation that offers lifelong learning and career progression, plus a broad array of other benefits.

RESPONSIBILITIES

As a Customer Service Administrator your key duties will include:

• Processing planned and unplanned service and repair requirements
• Closing out engineer worksheets and creating invoices
• Closing outstanding calls and booking follow-up calls as appropriate
• Booking Contract Servicing
• Processing orders for spare parts
• Liaising with internal departments
• Dealing with customers and suppliers
• Participating in special projects and performing other duties as required

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Customer Service Administrator, you must have:

• Experience within customer service, call centre or coordination role
• Experience handling customer complaints
• A technically minded, confident individual
• IT Literate e.g. Excel, Word and Outlook
• Ability to multitask effectively and build strong relationships with clients
• Ideally has had experience with MRP or CRM systems

NEXT STEPS

If you’re interested in becoming a Customer Service Administrator, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!