Job title: Collections Administrator
Job type: Contract
Emp type: Full-time
Industry: Financial Services
Pay rate: Negotiable
Location: Burton on Trent
Job published: 15/03/2023
Job ID: 33243

Job Description




Up to £27,000 + BONUS + BENEFITS

12 Month FTC


A thriving Financial Institution based in Burton on Trent is looking for a Collections Administrator to join their fast-paced, exciting team.



The Collections Administrator will be responsible for the collection of overdue accounts and ensuring all cases are actioned effectively and efficiently.



Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes and much more!



As a Collections Administrator your key duties will include:

  • Working with the Collections Manager and collecting on overdue accounts
  • Liaising with customers via telephone and email on a daily basis
  • Liaising with 3rd parties such as insurance companies, repossession agents, legal and sales representatives
  • Providing updates on arrear cases and preparing reports when required
  • Allocating monies and administering direct debits



To be considered for the role of Collections Administrator, you must have:

  • Educated to GCSE level with passes in Maths & English as a minimum
  • Previous Debt Collections or Complaints experience is beneficial but not essential, happily consider someone with previous phone-based customer service experience
  • Excellent communication and relationship building skills
  • Problem solver
  • Ability to multi-task and prioritise during busy periods
  • Ability to work independently as well as part of a team



If you’re interested in becoming a Collections Administrator apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.


Why wait? Don’t miss out!