COMPLIANCE MANAGER (6 month FTC)
MIDLANDS, HYBRID

£64,255 INCLUSIVE OF CA (pro rata)

Our client, a not-for-profit housing association are looking for a Compliance Manager to join them for a 6 month FTC, reporting into the Head of Compliance. You will join the Compliance Delivery team, who are responsible for managing the Group's compliance responsibilities.

BENEFITS

Not only does this role offer a competitive salary, and car allowance, but it also offers a range of other benefits, including: a pension scheme, health and well-being plans, discounted products and services, counselling, family-friendly arrangements, tax efficient benefits and generous annual leave.

RESPONSIBILITIES

As Compliance Manager you will:

• Manage the delivery and maintenance of a national framework of compliance contracts
• Contribute to ensuring all compliance projects are delivered in line with legislative and regulatory requirements
• Assist effective budget management of compliance programmes to achieve timely completion of projects
• Manage the coordination, communication and maintenance of relationships with internal and external customers
• Assist in drafting and reviewing relevant policies and procedures and effectively communicate and implement these

REQUIREMENTS

As Compliance Manager you will have:

• Previous experience within a similar Compliance Manager role, managing the big 6 or a single aspect, within a social housing environment.
• Proven experience working in a high-volume and fast paced environment.

• Experience with Health & Safety, Asbestos, Water Hygiene, LOLER, Gas, Fire Safety, Electrical testing
• Experience of managing multi-site maintenance contracts in a commercially focused role
• Proven experience of delivering services within budget
• A full valid UK driving licence
• Flexibility to travel nationally to meetings and offices as required

If you are interested in the Compliance Manager apply with you CV today! Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out. Apply today!

QUANTITY SURVEYOR

IPSWICH

£52,000 - £57,000+ Company Car

OVERVIEW

Our client is looking for a customer centric Quantity Surveyor, who builds strong relationships with contractors. This is predominantly a desk-based role, involving regular meetings with internal departments and contractors, so excellent relationship skills are essential.

BENEFITS

Not only does this role offer a competitive salary, but it also a range of other benefits, including: a pension scheme, health and well-being plans, discounted products and services, tax efficient benefits and generous annual leave.

RESPONSIBILITIES

As a Quantity Surveyor, you’ll be responsible for:

• Delivering cost effective works programmes across the region, with a focus on H&S and service delivery.
• Supporting the management of projects, ensuring investment is maximised and finances are closely managed.
• Ensuring all legislative and regulatory requirements are met across projects to minimise risk and maximise outcomes for customers.
• Managing the supply chain to ensure contractors are fit for purpose and compliant.
• Hosting regular meetings with contractors and internal teams to discuss performance and make improvements.

REQUIREMENTS

To be considered for the role of Quantity Surveyor, you must have:

• Previous experience within a similar role, confident with costings and working with a schedule of rates.
• HND/HNC in Building Surveying as a minimum.
• Strong Excel skills and confident working with spreadsheets.
• Excellent relationship building and communication skills.
• A full, clean UK driving licence.

NEXT STEPS

If you’re interested in becoming the Quantity Surveyor, apply today with your current CV. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

ASSET MANAGER (BUILT ENVIRONMENT)

LONDON

£60-63K + CAR ALLOWANCE

Our client is looking to recruit an established Asset Manager, to create and lead the investment programmes to maximise financial return, ensuring assets are maintained to regulatory standards.

RESPONSIBILITIES

As an Asset Manager, you’ll be responsible for:

• Delivering value for money asset investment plans and leading on reinvestment programmes.
• Interacting directly with customers regarding complaints, identifying shortfalls and actioning solutions.
• Ensuring works are completed in a timely manner and the estate maintains compliance.
• Liaising effectively with internal departments including H&S, Compliance and Legal to ensure all statutory regulations are met.
• Collaborating with external parties as needed.
• Managing the recruitment, performance and development of a team, including technical professionals.

REQUIREMENTS

To be considered for the role of Asset Manager, you must have:

• Previous experience within an Asset Management role within built environment.
• HND, HNC or degree in a building related subject.
• Strong and up to date knowledge of building regulations and legislation, including H&S.
• Proven experience of managing a demanding workload including conflicting priorities.
• A strong leadership style with demonstrable experience of turning around underperforming teams.
• A full clean UK driving license.

NEXT STEPS

If you’re interested in becoming the Asset Manager, apply today with your current CV. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

FIELD OPERATIONS MANAGER

Covering North of UK (must be located North of Birmingham)

£50,000 - £55,000 + 10% bonus + Company Car

Our client is a worldwide distributor of products, services and supplies for the healthcare sector. You would be working within an award winning and caring supportive organisation that offers lifelong learning and career progression plus a broad array of other benefits.

Initially during training your role will be predominantly out in the field with the engineers moving towards 3 days field based 2 days home base with travel to meetings across the country as required.

OVERVIEW

As a Field Operations Manager you will be responsible for managing a team of field-based engineers and supervisors who perform onsite routine services including installations, maintenance and repairs. You will be based in the geographical region – North West/Mid North of the Country (everything North of Birmingham) and oversee the scheduling, training, quality and productivity of your team. Responsible for service delivery you will ensure all customer issues are satisfactorily resolved within service levels, utilising engineering resource and other teams as required. Acting as the escalation point as required.

RESPONSIBILITIES

As a Field Operations Manager, your key duties will include:

• Technical inspections, spot checks, final and in-progress inspections
• Complaint oversight of quality issues
• Coach, train and develop your team to ensure operational readiness
• Provide coaching and training to customers, end users and group departments
• Provide technical support and assistance to group services and operational departments
• Supplier Management
• Customer Service accountability – ensuring your team maintain high standards of installation and service
• Ensure all health & Safety is managed and compliant with legislation

REQUIREMENTS

To be considered for the role of Field Operations Manager you must have:

• Proven experience of hands-on direct management of a team of field-based Engineers
• Strong commercial acumen
• Clear, effective and influential communication skills at all levels
• Must have a Full UK driving licence
• Be self-motivated and a strong leader with the ability to motivate, inspire and develop individuals
• Be familiar with process analysis and process improvement
• Be proactive in finding solutions to complex problems

NEXT STEPS

To become a Field Operations Manager, apply with your up to date CV. One of our team will receive and review your application. If shortlisted, we will get in touch with you to arrange a phone call. On the call, we’ll discuss your career history, skills, future aspirations and generally get to know you better.

If this job doesn’t seem quite right, register your CV on our website and we can identify any roles that may be more suitable.

CUSTOMER SERVICE MANAGER
CAERPHILLY

£30,000 - £40,000, depending upon experience

Monday - Friday between 8 am - 5.30 pm

Our client, a leading technology manufacturer, is looking for a Customer Service Manager to join their fast-paced and rapidly growing team. As a Customer Service Manager, you will motivate and lead a team of customer ambassadors as well as managing complex customer inquiries.

BENEFITS

This role offers 25 days holiday, plus an extra day for your birthday! Additional benefits include private medical, a free company product and multiple training opportunities. There are employee discounts, free on-site parking, a cycle to work scheme, a company pension and casual dress for comfort. It’s a fantastic working environment in a new office.

RESPONSIBILITIES

As a Customer Service Manager, you will:

• Support, coach and develop the Customer Service team.
• Act as an escalation point for difficult calls and complaints.
• Be responsible for designing training, monitoring calls, upskilling and cross training the team.
• Analyse, diagnose, and resolve errors, faults, and incidents from customers.
• Ensure information is recorded accurately and continually to support improvements and decision making.
• Prioritise and monitor workload.
• Provide excellent customer service, building rapport through open and interactive communication.

WHAT YOU NEED

To be considered for the role of Customer Service Manager, you will need:

• Previous experience managing a customer service team, including performance management, coaching, training and mentoring.
• The ability to work well under pressure, in a high-volume environment.
• Complex query and complaint management experience.
• Experience with CRM systems
• Excellent organisation and time management skills.
• A warm and friendly disposition, with the passion for helping customers.
• Excellent communication skills, both verbal and written, to liaise at all levels

NEXT STEPS

If you are you an enthusiastic and hardworking individual, and are interested in becoming a Customer Service Manager, then apply with you CV today! Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out. Apply today!

GROUP PEOPLE DIRECTOR

£105K + 20% BONUS + CAR ALLOWANCE

WEST MIDLANDS

Our established client is looking for a Group People Director. As part of the board, you will provide strategic leadership to deliver the development of a people-centred culture across the group. You will ensure a fully integrated people strategy across the group, within the UK and overseas.

RESPONSIBILITIES

As a Group People Director, you will:

• Work as an integral board member with fellow directors and senior stakeholders, to drive people and culture initiatives.
• Deliver a comprehensive and proactive approach to all aspects of HR and people management.
• Provide advice to fellow directors and oversee complex employee relation issues.
• Oversee the policy and procedures of the company to ensure they are both up to date and in line with company vision.
• Regularly review, develop and advise on contractual terms and conditions ensuring legal and regulatory compliance as well as dovetailing to the company vision.
• Manage recruitment, training and development initiatives (including budgets).
• Initiate and lead on people related projects that support a positive culture.
• Lead the analysis of employee feedback and data, with the aim of creating a better working environment and culture.
• Line manage, coach and develop the HR team.

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Group People Director, you must have:

• Proven experience undertaking a similar role at Director level, including working with Board, Senior Managers and Directors with Group experience.

• Chartered Member of CIPD.
• A proven track record of leading organisational and culture transformation within a fast-paced, high-pressure environment.
• Exceptional stakeholder management skills, with the credibility and gravitas to influence change within operational teams.
• Problem solving with ability to analyse data and trends to recommend action plans.
• Flexibility to travel overseas once per quarter.

NEXT STEPS

If you’re interested in becoming a Group People Director apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

INDHP

Are you qualified to MCIPD with evidence of CPD?

Do you have proven experience at Director level within a HR/ People function?

Are you a strong communicator with the ability to build confidence and trust?

TRADE SUPERVISOR

LONDON

UP TO £47K + COMPANY VEHICLE

OVERVIEW

Our client is looking for a Trade Supervisor, to oversee a team of multi-trade operatives delivering work across the region. The role involves a mix of office-based work and being out in the field with the team.

BENEFITS

Not only does this role offer a competitive salary, but it also offers a range of other benefits, including a pension scheme, health and well-being plans, discounted products and services, counselling, family-friendly arrangements, tax efficient benefits and generous annual leave.

RESPONSIBILITIES

As a Trade Supervisor, you’ll be responsible for:

• The effective management of the field-based engineers, ensuring operatives are suitably trained and experienced to carry out works.
• Managing the performance of trade operatives and engineers, completing audits, toolbox talks, H&S briefings, training etc.
• Providing technical support to field-based teams.
• Owning the delivery schedule, ensuring works are completed on time and within budget.

REQUIREMENTS

To be considered for the role of Trade Supervisor, you must have:

• A trades background with good technical property knowledge.
• Proven experience managing field-based engineering teams, including accountability for training, absence and performance management.
• Experience with project costings and timelines.
• Ability to cope within a fast-paced, changing environment.
• A full, clean UK driving licence.

NEXT STEPS

If you’re interested in becoming the Trade Supervisor, apply today with your current CV. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

INDHP

Do you have a trades background (electrician, plumber, carpenter etc.)?

Do you have experience managing a team?

Do you hold a full and clean UK driving licence?