An innovative, not-for-profit organisation who is making a big impact within the energy sector is looking for a Commercial Support Officer to work alongside genuinely friendly, like-minded colleagues. You can make a difference in a company that offers exceptional benefits including flexible working hours, 28 days holiday + bank holidays, 2 for 1 contributory pension scheme and life assurance. They even provide snacks and drinks!

OVERVIEW

As a Commercial Support Officer, you will support the business development needs, working closely with the customer-facing teams in supporting their engagement with customers.

RESPONSIBILITIES

As a Commercial Support Officer your key duties will include:

• Providing support to achieve the delivery of the commercial strategy, focusing on supporting business development and account management activities
• Being involved in internally focused commercial activity enabling the development of infrastructure to support commercial work
• Working closely with internal stakeholders and liaising with external stakeholders to ensure a seamless customer experience
• Collecting and undertaking the simple analysis of customer data to detect trends and inform the stakeholder insights
• Tracking, measuring and reporting on the commercial portfolio
• Governance and management of the Salesforce CRM
• Driving CRM to be part of the business as usual by supporting users until they are comfortable using the system

REQUIREMENTS

To be considered for the role of Commercial Support Officer, you must have:

• Degree (or equivalent)
• Experience in a relevant customer-facing position within a commercial environment
• Experience managing relationships with customers, colleagues and other stakeholders
• Knowledge of CRMs systems, ideally Salesforce (or is willing to learn about Salesforce)

NEXT STEPS

To become a Commercial Support Officer, apply with your up to date CV. One of our team will receive and review your application. If shortlisted. we will get in touch with you to arrange a phone call. On the call, we’ll discuss your career history, skills, future aspirations and generally get to know you better.

If this job doesn’t seem quite right, register your CV on our website and we can identify any roles that may be more suitable.

An exciting software company within the automotive industry is looking for a Project Consultant to join their fast-paced, dynamic team. The company works to develop unique solutions that meet all business needs. Being an Investor in People means our client commits to improvement and progression for their employees.

OVERVIEW

As a Project Consultant, you will be responsible for leading development projects, creating requirements, producing project plans, allocating resources and reporting to internal/external stakeholders on progress. You will also be creating and managing change control processes.

RESPONSIBILITIES

As a Project Consultant your key duties will include:

• Defining the scope of projects in collaboration with key individuals
• Collating requirements and collaborating with developers to complete requirement documentation
• Liaising with any relevant third parties to ensure their delivery is to the required standard
• Developing a schedule for project completion that effectively allocates the resources to the activities
• Executing the project according to the project plan, developing forms and records to document project activities
• Working with other members of the project and technical delivery teams in supporting customer rollout of new software
• Implementing an effective process to manage change (form a change control board, documenting change, obtaining authority etc)
• Delivering change across people, process and technology

REQUIREMENTS

To be considered for the role of Project Consultant, you must have:

• Detailed knowledge of project management
• Experience in software development
• Some experience in change control processes
• Experience in a project role in an IT environment OR educated to Degree level in a related subject and/or Professional Designation/Prince2 Certified

NEXT STEPS

To become a Project Consultant, apply with your up to date CV. One of our team will receive and review your application. If shortlisted, we will get in touch with you to arrange a phone call. On the call, we’ll discuss your career history, skills, future aspirations and generally get to know you better.

If this job doesn’t seem quite right, register your CV on our website and we can identify any roles that may be more suitable.

A technology-driven, global communication agency is looking for a Payroll Advisor to join their fast-paced, exciting team on a full-time, temporary basis.

OVERVIEW

As a Payroll Advisor, you will be responsible for supporting with the end to end payroll process for multiple countries and auditing the final payroll reports against available data sources.

RESPONSIBILITIES

As a Payroll Advisor your key duties will include:

• Ensuring payrolls are processed accurately and on time adhering to corporate and departmental policies and procedures
• Ensuring all pre-payroll related activities, including sharing payroll calendar, making stakeholders aware of the cut off dates, receiving payroll inputs and any other processing activities are completed
• Processing new starters, leavers and any changes into the payroll system
• Reviewing and processing employee absences, calculation of paid and/or unpaid leave and processing of statutory leave payments
• Responding, maintaining, and disbursing all types of statutory and non-statutory payments ensuring adherence to country and statutory laws as well as internal procedures
• Maintaining historical detail by employee and pay period of all statutory and non-statutory deductions scheduled and actual deductions

REQUIREMENTS

To be considered for the role of Payroll Advisor, you must have:

• Payroll qualifications or equivalent experience
• Previous Payroll experience
• Strong administration skills
• Good IT skills

NEXT STEPS

To become a Payroll Advisor, apply with your up to date CV. One of our team will receive and review your application. If shortlisted, we will get in touch with you to arrange a phone call. On the call, we’ll discuss your career history, skills, future aspirations and generally get to know you better.

If this job doesn’t seem quite right, register your CV on our website and we can identify any roles that may be more suitable.

An innovative and forward-thinking company within the financial sector is looking for an Audit Manager to join their welcoming team. The company works with businesses on their accounting, consulting and technology needs. They have a fantastic culture with great support and professional development.

OVERVIEW

As an Audit Manager, you will join the audit team working with a variety of charities and other not for profit organisations from start-ups to well established clients within the sector. You will be responsible for coordinating the team and managing the projects.

RESPONSIBILITIES

As an Audit Manager your key duties will include:

• Managing a portfolio of external audit clients to deliver a year-round service including building and maintaining strong working relationships with clients and colleagues
• Managing several audit teams and ensuring planned work is completed within the agreed budget and timescales
• Acting as a principal contact for your clients through the year delivering a proactive service
• Preparing and presenting reports to senior management and Audit Committees/Boards
• Mentoring audit teams to assist them in the delivery of engagements
• Conducting Business Development activities and developing, maintaining and monitoring your own network
• Taking part in proposals and presentations for new work
• Participating in team and firm-wide activities and training opportunities

REQUIREMENTS

To be considered for the role of Audit Manager, you must have:

• An ACA, ICAS or ACCA Qualification
• Knowledge and experience of Charity audits and the not for profit sector
• Strong technical knowledge of auditing and accounting standards
• Strong people management and mentoring skills
• Knowledge of charities SORP (desired but not essential)

NEXT STEPS

To become an Audit Manager, apply with your up to date CV. One of our team will receive and review your application. If shortlisted, we will get in touch with you to arrange a phone call. On the call, we’ll discuss your career history, skills, future aspirations and generally get to know you better.

If this job doesn’t seem quite right, register your CV on our website and we can identify any roles that may be more suitable.

An innovative and forward-thinking company within the financial sector is looking for a Corporate Audit Manager to join their welcoming team. The company works with businesses on their accounting, consulting and technology needs. They have a fantastic culture with great support and professional development.

OVERVIEW

As a Corporate Audit Manager, you will lead teams on a range of Audit assignments.

RESPONSIBILITIES

As a Corporate Audit Manager your key duties will include:

• Performing audits from planning, fieldwork and completion within agreed budget for the assignment
• Acting as the principal contact for the client during the on-site fieldwork and follow up on client queries once on-site work is completed
• Managing on-site teams and assisting in the supervision and development of more junior staff, providing training where appropriate and completing job review forms
• Preparing statutory financial statements for clients, generally from the client’s management accounts
• Researching technical issues that arise and providing potential solutions for review Partners/Directors
• Adhering to deadlines, including prompt notification to the partner where problems are likely to arise
• Identifying where other experts in the firm can provide relevant services to respond to client business needs
• Managing work in progress and billing on client assignments

REQUIREMENTS

To be considered for the role of Corporate Audit Manager, you must have:

• An ACA/ACCA Qualification
• Experience working with a wide range of businesses and complex groups
• Mentoring skills and a good team ethos

NEXT STEPS

To become a Corporate Audit Manager, apply with your up to date CV. One of our team will receive and review your application. If shortlisted, we will get in touch with you to arrange a phone call. On the call, we’ll discuss your career history, skills, future aspirations and generally get to know you better.

If this job doesn’t seem quite right, register your CV on our website and we can identify any roles that may be more suitable.

Part Qualified £23-26,000

Fully Qualified (or almost) £30-36,000

An innovative and forward-thinking company within the financial sector is looking for an Audit Assistant to join their welcoming team. The company works with businesses on their accounting, consulting and technology needs. They have a fantastic culture with great support and professional development.

OVERVIEW

As an Audit Assistant, you will study the ACA 3-year level 7 apprenticeship route via ICAEW while working within areas such as Corporate Audit, Non-Profit and Pension Funds.

RESPONSIBILITIES

As an Audit Assistant your key duties will include:

First Year:

• Perfecting your auditing skills while passing your exams
• Completing the ICAEW Certificate level modules of Accounting, Assurance, Business & Finance, Law, Management Information and Principles of Taxation

Second Year:

• Enhancing your audit skills with the addition of responsibility of looking after a first year Apprentice
• Managing a first-year apprentice on an audit while undertaking your exams for your second year
• Leading your own audits
• Completing the ICAEW Professional Level modules including Business and Planning, Business Strategy and Financial Management. While covering off Audit & Assurance, Financial Accounting & Reporting and Tax Compliance

Third Year:

• Leading your own Audit team and reviewing work done with written feedback
• Planning and running Audits
• Sitting and passing exams
• Completing the ICAEW Advanced Level Modules including Corporate reporting, Strategic Business Management and a Case study

REQUIREMENTS

To be considered for the role of Audit Assistant, you must have:

• An expected or achieved 2:1 or equivalent
• BBB (or equivalent UCAS points) from three A-Levels (or equivalent)
• GCSE grade B or above in Maths and English Language

NEXT STEPS

To become an Audit Assistant, apply with your up to date CV. One of our team will receive and review your application. If shortlisted, we will get in touch with you to arrange a phone call. On the call, we’ll discuss your career history, skills, future aspirations and generally get to know you better.

If this job doesn’t seem quite right, register your CV on our website and we can identify any roles that may be more suitable.

A technology-driven, global communication company is looking for a French Relationship Advisor to join their fast-paced, exciting team. Their innovative solutions help to connect businesses across the world. Build your career within a sociable company at the forefront of the technology industry and benefit from numerous employee discounts.

OVERVIEW

As a Relationship Advisor, you will manage the delivery of contracted services to clients to ensure that SLAs and KPIs are met or exceeded.

RESPONSIBILITIES

As a Relationship Advisor your key duties will include:

• Providing day-to-day client advice, working to maintain strong client relationships
• Assisting business owners and stakeholders in defining business and system requirements
• Assisting in the writing of detailed functional specifications
• Responding to basic unresolved production support issues and participates in analysis and resolution on behalf of the business, escalating more complex issues to senior colleagues
• Assisting in the design of solutions for clients, ensuring that SLA’s and KPI’s are met
• Communicating client requirements to operational teams and subcontractors

REQUIREMENTS

To be considered for the role of Relationship Advisor, you must have:

• Ability to communicate in both French (B2 level or above) and English
• B2B, client facing experience with strong customer service skills
• Degree level education in Business/Finance or relevant work experience
• Experience in support of complex products (ideal)

NEXT STEPS

To become a Relationship Advisor, apply with your up to date CV. One of our team will receive and review your application. If shortlisted, we will get in touch with you to arrange a phone call. On the call, we’ll discuss your career history, skills, future aspirations and generally get to know you better.

If this job doesn’t seem quite right, register your CV on our website and we can identify any roles that may be more suitable.

A multinational company in the technology industry is seeking a Sales Support Administrator to join their growing team. The company is a leader in manufacturing imaging products. There is always something new and interesting to learn in this environment, and the company encourages learning and development with the resources and support needed. Other benefits include 25 days holiday, cycle to work scheme and employee discounts.

OVERVIEW

As a Sales Support Administrator, you are responsible for the day-to-day operational management of assigned functions with the outsource partner.

RESPONSIBILITIES

As a Sales Support Administrator, your key duties will include:

• Responding to and resolving enquiries, complaints or requests that are escalated through the outsource partner and via internal stakeholders
• Ensuring processes and procedures are up-to-date and are being followed and applied consistently across all outsource partner operations
• Facilitating training of team members within the outsource partners and internal stakeholders within the broad local business
• Identifying gaps in training received by all applicable outsource partner staff and ensuring these are adequately picked up by the necessary training resources
• Advising the B2B Sales and Service teams on contracts that are outside normal processes
• Ensuring non-standard terms and conditions are approved and communicated
• Ensuring contracts are price indexed and/or extended in line with relevant Terms & Conditions

REQUIREMENTS

To be considered for the role of Sales Support Administrator, you must have:

• Experience in B2B sales support, sales order processing, contract administration and customer management skills
• Experience in analysing performance metrics and managing proactively for continuous improvement
• Demonstrated capacity to apply statistical measures to workflows and performance monitoring

NEXT STEPS

To become a Sales Support Administrator, apply with your up to date CV. One of our team will receive and review your application. If shortlisted. we will get in touch with you to arrange a phone call. On the call, we’ll discuss your career history, skills, future aspirations and generally get to know you better.

If this job doesn’t seem quite right, register your CV on our website and we can identify any roles that may be more suitable.

A multinational company in the technology industry is seeking a Service Desk Agent to join their growing team. The company is a leader in manufacturing imaging products. There is always something new and interesting to learn in this environment.

OVERVIEW

As a Service Desk Agent, you will resolve customer incidents and provide technical support to ensure devices communicate regularly with the server and any consumable ordering issues are resolved. You are also responsible for ensuring data is kept up to date and clear of any errors.

RESPONSIBILITIES

As a Service Desk Agent your key duties will include:

• Working to the strict Service Level Agreements, you will ensure customers have the appropriate stock
• Ensuring that all related requests and incidents raised in Siebel or the team email account are processed within agreed timescales
• Maximising percentage of management system connected, toner-managed and communicating devices
• Performing system housekeeping as needed, working methodically to review data for accuracy
• Providing performance updates against KPIs set
• Supporting others to add, remove and administer device set-up

REQUIREMENTS

To be considered for the role of Service Desk Agent, you must have:

• A background in customer service with excellent written and verbal communication
• Ability to resolve technical issues and use CRM and scheduling technology
• Experience in assisting customers/colleagues via phone, Skype and email
• Experience of working in a Helpdesk/Support environment

NEXT STEPS

To become a Service Desk Agent, apply with your up to date CV. One of our team will receive and review your application. If shortlisted. we will get in touch with you to arrange a phone call. On the call, we’ll discuss your career history, skills, future aspirations and generally get to know you better.

If this job doesn’t seem quite right, register your CV on our website and we can identify any roles that may be more suitable.

An award-winning technology company is looking for a Finance Analyst to join their fast-paced, exciting organisation. Their breakthrough technology offers an innovative platform for customers in the energy industry. With the continued success of their solution they are looking to expand globally. Be a part of a fast-moving tech environment and flourish in this start-up business.

OVERVIEW

As a Finance Analyst, you will focus on commercial costs, ensuring full awareness of historical, current and future costs.

RESPONSIBILITIES

As a Finance Analyst your key duties will include:

• Developing and maintaining cash flow and financial models relating to the energy supply business operations, both actualised and budget/forecast
• Verifying all industry costs and invoices relating to energy supply (DUoS, TNUoS, RO, CfD, CM etc) and developing mechanisms to do this
• Developing tools and managing credit for industry costs, including TNUoS, CfD, CM, Wholesale
• Conducting variance analysis on industry costs and customer billing
• Developing forecasting methodologies for industry costs
• Conducting granular analysis on P&L of the utility portfolio, creating actionable insight

REQUIREMENTS

To be considered for the role of Finance Analyst, you must have:

• Experience of using management accounts, balance sheets, or P&L models
• Financial modelling and invoice reconciliation experience
• Good understanding of both electricity and gas UK costs
• Strong Excel knowledge
• A background in finance (or relevant qualification) is ideal
• Previous experience in the energy industry is highly desirable

NEXT STEPS

To become a Finance Analyst, apply with your up to date CV. One of our team will receive and review your application. If shortlisted, we will get in touch with you to arrange a phone call. On the call, we’ll discuss your career history, skills, future aspirations and generally get to know you better.

If this job doesn’t seem quite right, register your CV on our website and we can identify any roles that may be more suitable.