HEAD OF MARKETING

LONDON/HYBRID

£62,000 - £67,000 DOE

Our client, an ambitious and innovative company working in the Learning and Development sector, are looking for a hard-working and experienced Head of Marketing to work closely with the sales teams, to create and improve leads and engagements.

BENEFITS

This role is offered on a Hybrid basis (one day per week at the London Office as a minimum), with 25 days holiday, plus an extra 2 days paid leave for charity goodness, and your birthday! A pension plan, pay day parties, sabbatical leave after 5 years’ service, eye care vouchers, lots of opportunities to grow and improve, and a chance to win a weekend trip away for the employee of the month!

RESPONSIBILITIES

As Head of Marketing, you will be

• Driving high quality new business enquiries, and ensure business growth, through a well-developed ‘lead engine’
• Owning, developing and delivering the marketing growth strategy
• Collaborating efficiently and effectively with the sales team, as well as taking ownership of meeting Marketing’s KPIs.
• Co-ordinating an outsourced marketing model, with design, SEO, website and advertising suppliers, identifying gaps and implementing a plan to improve
• Planning and implementing a shared marketing calendar
• Implementing an account-based strategy, for the sales account managers, to inform clients of the business
• Managing the business’ Social Media Accounts, brand, and marketing budget
• Demonstrating effective management skills, to lead the marketing team, and report marketing metrics

REQUIRMENTS

To be considered for the Head of Marketing role, you must have

• Proven experience running a marketing department, working towards lead generation and sales
• A commitment and passion for both the business and marketing
• Confidence to explain your decisions to team members and external stakeholders, whilst also remaining humble and open to feedback
• The ability to meet deadlines, work with digital metrics, and set department/campaign KPIs
• Excellent Communication skills
• Confidence using Microsoft Office
• A working knowledge of Hubspot, Salesforce, WordPress Website management, and Adobe platforms

If you are interested in becoming the Head of Marketing, then apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

BUSINESS SUPPORT ADMINISTRATOR

SOUTH WEST LONDON

Up to £28,000 + Bonus + Benefits

A thriving Financial Institution based in South West London is looking for Business Support Administrator to join their fast-paced, exciting team.

ABOUT THE ROLE

The Business Support Administrator will be providing an effective and efficient service to customers and supporting the sales team.

BENEFITS

Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, car salary sacrifice, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes and much more!

RESPONSIBILITIES

As a Business Support Administrator your key duties will include:

• Receiving enquiries via email and telephone and responding appropriately
• Updating systems with relevant and accurate information
• Supporting the Sales team when required
• Providing support with processing of new proposals, including checks on AML and Credit
• Processing deposits and initial payments on the system
• Ensuring all relevant internal checks and reviews are completed accurately and in line with company procedures

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Business Support Administrator, you must have:

• Previous Administration experience
• Educated to GCSE or equivalent level with passes in Maths & English
• Excellent communication and relationship building skills
• Understanding of Microsoft Excel
• Problem solver
• Ability to multi-task and prioritise during busy periods
• Ability to work independently as well as part of a team

NEXT STEPS

If you’re interested in becoming a Business Support Administrator apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

SENIOR CUSTOMER SERVICE ADVISOR
GLOUCESTERSHIRE – SOUTH WEST REGION
£20,350 - £21,494 + CAR

This is a regional based role, where you will be supporting branches across the Gloucestershire area. This role requires and full, clean driving licence.

A building society is looking for an enthusiastic and hardworking Senior Customer Service Advisor, to act as the warm and friendly face of the company, providing an exceptional level of customer service. This role would be suitable for anyone with customer facing experience, suitable for those looking to break out of hospitality or retail.

This is a full-time working 9 – 5 Monday to Friday. In this role you will be responsible for travelling to branches across the South West region that are in need of customer service support.

BENEFITS

In this role, you’ll receive a 10% shift allowance to account for travel, a car. and a flexible benefits package. Along with their great pension contributions, you’ll benefit from steady growth opportunities to earn more and take on new challenges. Additionally, you will have the opportunity to buy and sell holiday, get extensive wellbeing support and have access to a large range of family friendly schemes, including maternity, paternity, and shared parental leave.

WHAT YOU’LL BE DOING

As a Senior Customer Service Advisor your key duties will include:

• Providing a warm welcome for customers coming into the branches
• Travelling between branches in the south west region, around Gloucestershire
• Handling the process of paying money in and taking money out
• Helping to find resolutions for customers
• Giving clear, accurate information in a friendly, professional, and efficient way
• Building a good rapport with individuals
• Supporting administration enquiries by taking telephone calls and inputting information accurately
• Completing transactions accurately and handling money safely
• Keeping up to date with services and policies

WHAT YOU’LL NEED

To be considered for the Senior Customer Service Advisor role, you must have:

• Experience in a customer facing role, such as retail or hospitality
• A Full, clean, UK Driving License
• The ability to integrate smoothly, working with multiple teams
• Experience providing an excellent level of service
• Cash handling experience
• Excellent communication skills, particularly verbally

HOW TO APPLY

If you are a professional and passionate individual, and are interested in becoming a Senior Customer Service Advisor, then apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Apply with your CV today!

CUSTOMER SUPPORT ADVISOR
Coventry / Hybrid
£21,300 – £22,300

An award-winning mutual Building Society are recruiting for a hardworking and professional Customer Support Advisor to join their team, providing outstanding customer service to members who are going through financially challenging times. This is a telephone-based role which requires the ability to deal with complex situations in a sensitive manner.

The role offers hybrid working with a couple of days in the Coventry office and the rest homebased, once fully trained. Hours are Monday to Friday 9 am – 5 pm and one in 4 Saturday mornings, 9am – 12noon.

BENEFITS

In this role you will receive a flexible benefits package, including 25 days holiday (plus bank holidays) rising with length of service. Additionally, the company offers the option to buy and sell holidays, great pension contributions, life insurance, free personal health insurance, company bonus scheme, employee service recognition rewards, and childcare vouchers. There are also amazing long term personal development opportunities to be able to progress your career.

WHAT YOU’LL BE DOING

• Working with customers to provide help, advice, and guidance around mortgage payments
• Dealing with complex enquiries, agreeing affordable payment plans, and regularly reviewing existing payment agreements
• Acting on cases where more persistent defaults are happening
• Working with professional third parties like solicitors, estate agents, and debt counsellors.
• Being fully accountable for your own workload and diary. There are no financial targets, with the only aim to help customers to the best of your ability.

WHAT YOU’LL NEED

• Previous experience in delivering a high level of customer service in a fast-paced environment
• Evidence of dealing with more complex and / or sensitive customer enquires
• To be a strong, empathetic, and confident communicator
• Have a clear ‘can-do’ attitude, able to manage your own workload and diary
• Collections and / or recoveries experience is desirable, but if not, the company has a thorough training plan to get you up to speed

HOW TO APPLY

Does this sound like you?

Send your CV and one of our team will review your application to see if the Customer Support Advisor is the right position for you. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

JUNIOR INFRRASTRUCTURE ENGINEER
GLOUCESTERSHIRE
£28,000 - £35,000 DOE

Our client in the Technology Industry, is looking for a Junior Infrastructure Engineer to work in a busy and hardworking team, ensuring that infrastructure is efficient and pertain to a high standard.

This role is ideal for someone with experience working within a 2nd Line or 3rd Line Desktop Support position, or similar, who is wanting to transfer into an infrastructure role.

BENEFITS

As an Investor in People, our client commits to improve and progress their employees. They offer 25 days annual leave (plus bank holidays) as well as a good pension and healthcare schemes.

RESPONSIBILITIES

As a Junior Infrastructure Engineer your key duties will include:

• Collaborating with engineering, leadership, and inter-departmental team members to meet business goals and give solutions
• Performing and improving the infrastructure deployment process, maintaining high standards
• Executing all assigned projects, including the escalated issues from the support team
• Aiding capacity planning and systems designs when needed
• Ensuring the provision, setup, configuration, and deployment of Cloud services and the hardware to order for customers and internal resources
• Maintaining asset register for internally deployed hardware/tech
• Managing internal stock control

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Junior Infrastructure Engineer, you must have:

• Experience with Active Directory, DNS and DHCP
• A working knowledge of Azure, Server OS, APIs, and 365 software and systems
• Previous experience in configuration, setup, maintenance and troubleshooting of Networking, routers, PCs, Printers and peripheral devices
• Excellent problem-solving skills, with critical thinking and dedication to high availability for clients
• A comfortable understanding of debugging and basic scripting

NEXT STEPS

If you’re interested in becoming a Junior Infrastructure Engineer, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

COLLECTOR

GLASGOW

UP TO £25,000 - £31,350 + Bonus + Benefits

Monday to Friday, 9am – 5pm – finishing early on Fridays!

A thriving Financial Institution, based in Glasgow, is looking for a Collector to join their fast-paced, professional, and exciting team.

ABOUT THE ROLE

The Collector will be providing an effective and efficient service, reporting to the Collections Manager, ensuring all policies and procedures are adhered to.

BENEFITS

Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes, training opportunities and much more!

RESPONSIBILITIES

As a Collector your key duties will include:

• Building relationships with customers and being there to support them during the arrears process
• Communicating with customers via telephone and email
• Ensuring any legal paperwork is followed up with Solicitors
• Analysing data and calculating figures
• Assisting the customer service department when required
• Supporting the team with any ad-hoc administrative duties
• Working to set policies and procedures and all deadlines

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Collector, you must have:

• Previous experience within Credit Control/Debt Collections/Banking environment
• Educated to GCSE level with passes in Maths & English as a minimum
• Excellent communication skills, with a bright and confident personality
• Problem solver
• The ability to thrive under pressure and be highly adaptable

NEXT STEPS

If you’re professional, hard-working and interested in becoming a Collector, apply today with your current CV!

Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Don’t miss out! Apply today!

ENTRY LEVEL SALES EXECUTIVE

MANCHESTER
FULL TIME

£20,000 - £25,000 + Commission + Bonus

A thriving Financial Institution is looking for an Entry Level Sales Executive to join their team in Manchester. The company is very people focussed with an incredibly friendly atmosphere and continual support with professional development.

As an Entry Level Sales Executive, you will be responsible for developing new business opportunities, building relationships both internally and externally with clients and colleagues.

Happy to consider School Leavers who are looking for a career within sales.

BENEFITS

You can enjoy a great work-life balance with this company. They have a fantastic benefits package including the option to purchase an additional five days’ annual leave, save for the future with their car salary sacrifice scheme, or gym membership discounts, and group stakeholder pension plan. There are also lots of lifestyle and wellbeing benefits including life assurance, private healthcare, cycle to work scheme, and other healthcare packages too.

WHAT YOU’LL BE DOING

As Entry Level Sales Executive your key duties will include:

• Proactively manage lead queues in Salesforce
• Achieve KPIs set
• Plan and prioritise tasks effectively to ensure all sales opportunities are maximised
• Work closely with Direct Sales teams to ensure smooth handover of sales opportunities
• Build effective relationships with both the internal and external customer
• Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required

WHAT YOU’LL NEED

To be considered for the Entry Level Sales Executive role, you must be:

• Educated to GCSE or equivalent with passes in Maths and English
• A desire to start a career within Sales
• No previous sales experience is required – happy to consider a school leaver
• Self-motivated and driven to achieve and exceed sales targets
• An excellent telephone communicator with adaptable interpersonal skills
• IT Literate

HOW TO APPLY

Does this sound like you?

Send your CV and one of our team will review your application to see if Graduate Sales Executive is the right position for you.

GRADUATE SALES EXECUTIVE

MANCHESTER
FULL TIME

£25,000 + Commission + Bonus

A thriving Financial Institution is looking for a Graduate Sales Executive to join their team in Manchester. The company is very people focussed with an incredibly friendly atmosphere and continual support with professional development.

As a Graduate Sales Executive, you will be responsible for developing new business opportunities, building relationships both internally and externally with clients and colleagues.

BENEFITS

You can enjoy a great work-life balance with this company. They have a fantastic benefits package including the option to purchase an additional five days’ annual leave, save for the future with their car salary sacrifice scheme, or gym membership discounts, and group stakeholder pension plan. There are also lots of lifestyle and wellbeing benefits including life assurance, private healthcare, cycle to work scheme, and other healthcare packages too.

WHAT YOU’LL BE DOING

As Graduate Sales Executive your key duties will include:

• Proactively manage lead queues in Salesforce
• Achieve KPIs set
• Plan and prioritise tasks effectively to ensure all sales opportunities are maximised
• Work closely with Direct Sales teams to ensure smooth handover of sales opportunities
• Build effective relationships with both the internal and external customer
• Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required

WHAT YOU’LL NEED

To be considered for the Graduate Sales Executive role, you must be:

• Educated to degree level
• Hungry for a career within Sales
• Self-motivated and driven to achieve and exceed sales targets
• An excellent telephone communicator with adaptable interpersonal skills
• Highly effective at planning and organising
• Excellent people skills
• IT Literate

HOW TO APPLY

Does this sound like you?

Send your CV and one of our team will review your application to see if Graduate Sales Executive is the right position for you.

REGIONAL CUSTOMER SUPPORT ADVISOR
GLOUCESTERSHIRE – SOUTH WEST REGION
£20,350 - £21,494 + CAR

A building society is looking for an enthusiastic and hardworking Regional Customer Support Advisor, to act as the warm and friendly face of the company, providing an exceptional level of customer service. This role would be suitable for anyone with customer facing experience, suitable for those looking to break out of hospitality or retail.

This is a full-time working 9 – 5 Monday to Friday. In this role you will be responsible for travelling to branches across the South West region that are in need of customer service support.

BENEFITS

In this role, you’ll receive a 10% shift allowance to account for travel, a car. and a flexible benefits package. Along with their great pension contributions, you’ll benefit from steady growth opportunities to earn more and take on new challenges. Additionally, you will have the opportunity to buy and sell holiday, get extensive wellbeing support and have access to a large range of family friendly schemes, including maternity, paternity, and shared parental leave.

WHAT YOU’LL BE DOING

As a Regional Customer Support Advisor your key duties will include:

• Providing a warm welcome for customers coming into the branches
• Travelling between branches in the south west region, around Gloucestershire
• Handling the process of paying money in and taking money out
• Helping to find resolutions for customers
• Giving clear, accurate information in a friendly, professional, and efficient way
• Building a good rapport with individuals
• Supporting administration enquiries by taking telephone calls and inputting information accurately
• Completing transactions accurately and handling money safely
• Keeping up to date with services and policies

WHAT YOU’LL NEED

To be considered for the Regional Customer Support Advisor role, you must have:

• Experience in a customer facing role, such as retail or hospitality
• A Full, clean, UK Driving License
• The ability to integrate smoothly, working with multiple teams
• Experience providing an excellent level of service
• Cash handling experience
• Excellent communication skills, particularly verbally

HOW TO APPLY

If you are a professional and passionate individual, and are interested in becoming a Regional Customer Support Advisor, then apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Apply with your CV today!

CUSTOMER SERVICE ADVISOR
DURSLEY
£20,517 (Inclusive of shift allowance)

Our client in Financial Services/Banking Sector, is looking for an enthusiastic and hardworking Customer Service Advisor to act as a welcoming face of the company, providing an exceptional level of customer service. This role would be suitable for anyone with customer facing experience, suitable for those looking to break out of a retail, hospitality, or warehouse role.

This role is full time, working 35 hours a week, and consists of shifts between 9 – 5 Monday to Friday, with some Saturday mornings.

BENEFITS

In this role you’ll earn 5% shift allowance with a full, flexible benefits package. Along with their great pension contributions, you’ll benefit from steady growth opportunities to earn more and take on new challenges. Additionally, you will have the opportunity to buy and sell holiday, get extensive wellbeing support and have access to a large range of family friendly schemes, including maternity, paternity, and shared parental leave.

WHAT YOU’LL BE DOING

As a Customer Service Advisor your key duties will include:

• Providing a warm welcome for customers coming into the branch
• Handling the process of paying money in and taking money out
• Helping to find resolutions for customers
• Giving clear, accurate information in a friendly, professional, and efficient way
• Building a good rapport with individuals
• Supporting administration enquiries by taking telephone calls and inputting information accurately
• Completing transactions accurately and handling money safely
• Keeping up to date with services and policies

WHAT YOU’LL NEED

To be considered for the Customer Service Advisor role, you must have:

• Experience in a customer facing role, such as retail or hospitality
• Experience providing an excellent level of service
• Cash handling experience
• Excellent communication skills, particularly verbally

HOW TO APPLY

If you are a professional and passionate individual, and are interested in becoming a Customer Service Advisor, then apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Apply with your CV today!