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A rapidly expanding company in the retail services sector is seeking a Process Improvement Specialist to join their fast-paced team. As a Process Improvement Specialist, you will drive change initiatives throughout the company working on a wide variety of projects both large and small scale.

BENEFITS

This company really know how to develop their staff and offer excellent career prospects. Along with these exceptional opportunities for career progression, youll also be able to enjoy 23 days holiday, cycle to work scheme and discounts on high street retail.

RESPONSIBILITIES

As a Process Improvement Specialist your key duties will include:

  • Handling process improvement and cost reduction in line with objectives
  • Supporting the team to develop business cases to assess costvs benefitbefore proceeding with a continuous improvement project
  • Ensuring input from all relevant Business Stakeholder(s) including Regional Finance, IT and Product Teams
  • Working with cross-functional Business Teams and taking a leading role in delivering continuous improvement projects
  • Working with UK Operations Team to identify new opportunities for Continuous Improvement using the following methodology:
    • Gathering facts to clarify current situation and pain points
    • Conducting root cause analysis
    • Developing countermeasures and clear KPIs
    • Delivering countermeasures within agreed implementation timeline
    • Conducting post-implementation meetings to review countermeasures and KPIs

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Process Improvement Specialist, you must have:

  • 2+ yearsexperience in a high volume, fast-paced environment
  • Experience in mapping processes
  • Experience of Continuous Improvement/Process Improvement/Change Management/Business Transformation
  • Excellent interpersonal and communication skills
  • Excellent knowledge of Microsoft especially Excel, PowerPoint & Visio
  • Willingness to travel

NEXT STEPS

If youre interested in becoming a Process Improvement Specialist, apply today with your current CV. Our team will review your application to see if its a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

Location: Remote
Job type: Permanent
Emp type: Full-time
Salary from: GBP £30,000.00
Salary to: GBP £35,000.00

A thriving company within the banking sector is looking for a Customer Support Executive to join their fast-paced, exciting team. You will be managing all accounts that fall into the special case handling procedure. It is a high-level, customer service driven role and you will be expected to successfully drive and support the business.

BENEFITS

An extensive benefits package is offered by this company. Enjoy a great work-life balance with the option to purchase an additional five days’ annual leave, save for the future with their car salary sacrifice scheme, or gym membership discounts, and group stakeholder pension plan. There are also lots of lifestyle and wellbeing benefits including life assurance, private healthcare, cycle to work scheme, and other healthcare packages too.

RESPONSIBILITIES

  • Managing relationships with customers on an individual basis
  • Managing and owning customers that fall into special case categories
  • Identifying possible fraudulent accounts, taking the correct action to resolve issues quickly and informing management of potential losses and action taken
  • Reviewing and actioning all cases in line with the company’s collection principles
  • Managing, reviewing and actioning credit arrears cases
  • Managing case transfer post termination to Head Office Branch Services Team
  • Liaising with third party agents on all asset recovery requirements
  • Managing voluntary termination, voluntary surrender and PCP hand-back processes
  • Managing asset sales through auction houses and approved sales channels
  • Managing accounts within Notice of Default period to ensure successful customer and business outcomes

REQUIRED SKILLS & EXPERIENCE

  • Educated to GCSE or above (A-C in Maths & English)
  • Previous experience within a debt collecting, case handling, claims or complaints position is desirable
  • Experience in a customer focused, telephone-based environment
  • Experience dealing with vulnerable customers

NEXT STEPS

If you’re interested, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Location: Doncaster
Job type: Permanent
Emp type: Full-time
Salary: Negotiable

Were looking for a Marketing Executive to join a friendly team in Newcastle. Remote working is offered but travel to the office in Newcastle will be required.

BENEFITS

The fantastic team is very welcoming, and you will receive a host of brilliant perks. They are a market-leader and have strong partnerships with some of the largest household names.

RESPONSIBILITIES

  • Managing the social media accounts to increase audience engagement and followers
  • Writing copy for campaigns and website updates
  • Monitoring and reporting on marketing performance
  • Conducting market research and analysis to evaluate audiences, trends and competitor activity
  • Assisting in partnership marketing campaigns, management and execution
  • Working closely with network partners on campaign creation, implementation and reporting
  • Liaising with production houses and media partners on new campaigns, offers, product updates

REQUIRED SKILLS & EXPERIENCE

  • 1+ years’ experience of digital marketing
  • Understanding of PPC, SEO, web, email marketing and social media
  • Familiar with marketing and web analytic tools e.g. WordPress, Google Analytics and SEMRush
  • Experience in content creation including video editing, design and writing (preferred)
  • Degree in business, marketing or advertising (preferred)

NEXT STEPS

If you’re interested, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Location: Newcastle
Job type: Permanent
Emp type: Full-time
Salary from: GBP £22,000.00
Salary to: GBP £25,000.00

A dominant company within the HR industry is looking for a Technical Pre-Sales Consultant to join their dedicated team of friendly professionals. As a Technical Pre-Sales Consultant, you will be responsible for providing technical and functional solution design to new and existing clients by identifying the customers’ requirements and designing a commercially viable solution from within the product portfolio.

BENEFITS

This growing company offers excellent benefits. Enjoy a great salary package with generous pension scheme as well as private medical insurance, life insurance, holiday trading and lots of other flexible benefits!

RESPONSIBILITIES

  • Driving and managing the pre-sales process with direct and channel customers
  • Articulating the companys technology and product portfolio, positioning to both business and technical users
  • Engaging in pre-sale’s technical consultancy, providing technical assistance and guidance during the pre-sales process
  • Attending meetings with potential clients to determine technical and business requirements
  • Designing a solution and consulting with technical teams about capabilities
  • Supporting business sales teams, account managers and partners on proposal activities
  • Creating and delivering technical presentations and training internally and externally
  • Working with the Product Management team on issues with current products and providing input around new products

REQUIRED SKILLS & EXPERIENCE

  • Experience in a technical pre-sales role (or similar customer facing experience)
  • Extensive software systems experience
  • Ability to communicate technical information to non-technical staff
  • Experience with cloud technologies e.g. iPaaS, SaaS applications, cloud infrastructure and various methodologies of integrating products including JSON API’s
  • Experience of requirements gathering design and solution building
  • Strong presentation skills

NEXT STEPS

If you’re interested, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

Location: Remote
Job type: Permanent
Emp type: Full-time
Salary: Negotiable

A thriving company within the banking sector is looking for a Branch Administrator to join their fast-paced, exciting team on a 12-month FTC.

As a Branch Administrator, you will be responsible for building and sustaining relationships with our customers and dealers. You will also be handling the sales support/underwriting and ensuring the business taken on is within the set parameter.

BENEFITS

An extensive benefits package is offered by this company. Enjoy a great work-life balance with the option to purchase an additional five days’ annual leave, save for the future with their car salary sacrifice scheme, or gym membership discounts, and group stakeholder pension plan. There are also lots of lifestyle and wellbeing benefits including life assurance, private healthcare, cycle to work scheme, and other healthcare packages too.

RESPONSIBILITIES

  • Processing customer proposals and underwriting them
  • Liaising with external parties regarding the outcome/decisions of a proposal
  • Negotiating with dealers the figures and requirements to make the deal acceptable
  • Processing documents received that need to be paid out
  • Calculating of dealer commission
  • Adhering to requirements of set procedures along with certain database checks for items that may occur when underwriting e.g. CIFAS (UK Fraud Prevention Service)
  • Collecting and negotiating fees that have accrued on customer accounts
  • Operation of the proposal system with clear notes and rationale that is to company standard and audit process

REQUIRED SKILLS & EXPERIENCE

  • Previous experience in a customer-focused environment
  • Strong administrative skills
  • Excellent telephone manner
  • Excellent IT Skills (MS Word, Excel and Outlook)
  • Minimum level of education - 5 GCSEs (including Maths and English)
  • Previous experience within a regulatory environment (desirable)

NEXT STEPS

If you’re interested, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

Location: Doncaster
Job type: Contract
Emp type: Full-time
Pay rate: Negotiable

A thriving company within the banking sector is looking for an Administrator to join their fast-paced, exciting team. The company is one of the largest 250 companies listed on the London Stock Exchange. As an Administrator, you will complete administrative duties including preparing documentation for review and ensuring that credit packs are in a good state.

BENEFITS

An extensive benefits package is offered by this company. Enjoy a great work-life balance with the option to purchase an additional five days’ annual leave, save for the future with their car salary sacrifice scheme, or gym membership discounts, and group stakeholder pension plan. There are also lots of lifestyle and wellbeing benefits including life assurance, private healthcare, cycle to work scheme, and other healthcare packages too.

RESPONSIBILITIES

  • Creating and checking legal documentation using pre-agreed templates
  • Reviewing audit reports of vehicles and escalating issues where needed
  • Administering the APAK system to ensure that the right levels of credit are provided
  • Reviewing credit papers prior to passing for underwriting
  • Answering general enquiries via telephone and email
  • Administering pay out of new dealer funding facilities
  • Creating effective presentations and packs using data, graphs and charts

REQUIRED SKILLS & EXPERIENCE

  • Strong written and verbal communication
  • Ability to interact with both internal and external stakeholders
  • Good understanding of Microsoft Office including Word and Excel
  • Ability to solve problems in new and innovative ways
  • Be able to multitask, prioritise and work to strict deadlines

NEXT STEPS

If you’re interested, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

Location: Doncaster
Job type: Permanent
Emp type: Full-time
Salary: Negotiable

A technology-driven, global communication company is looking for an Assistant Accountant to join their fast-paced, exciting team. Their innovative solutions help to connect businesses across the world. As an Assistant Accountant, you will support a number of assigned business segments and assist with preparing monthly management accounts, profit & loss analysis, annual financial statements, audit, tax returns, and other duties as assigned.

BENEFITS

Build your career within a company at the forefront of the technology industry. You can enjoy lots of employee perks and career development opportunities. They offer 25 days holiday (plus bank holidays) for a great work-life balance. You can also enjoy social outings, competitions, fundraising events and a drinks machine!

RESPONSIBILITIES

  • Providing accurate and timely information on balance sheet recs
  • Preparing VAT and Corporate tax returns for assigned entities
  • Liaising with external auditors
  • Maintaining cash flow forecasts
  • Providing information relating to assigned subsidiaries
  • Preparing and overseeing the creation of daily, monthly, quarterly, and annual financial statements/reports in accordance with the appropriate GAAP
  • Helping team members on best approaches, practices, and lessons learned

REQUIRED SKILLS & EXPERIENCE

  • Fully AAT (Level 4) qualified
  • Willingness to begin ACCA
  • CCAB qualification (part qualified will also be considered)
  • Experience of preparing statutory accounts

NEXT STEPS

If you’re interested, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Location: Gloucester
Job type: Permanent
Emp type: Full-time
Salary from: GBP £26,000.00
Salary to: GBP £30,000.00

A technology-driven, global communication company is looking for a French speaking Senior Accountant to join their fast-paced, exciting team. Their innovative solutions help to connect businesses across the world. As a French speaking Senior Accountant, you will have a recognised accountancy qualification and have the ability to communicate fluently in French.

BENEFITS

Build your career within a company at the forefront of the technology industry. You can enjoy lots of employee perks and career development opportunities. They offer 25 days holiday (plus bank holidays) for a great work-life balance. You can also enjoy social outings, competitions, fundraising events and a drinks machine!

RESPONSIBILITIES

  • Assisting with the preparation of month-end and annual statutory financial statements, preparation of VAT and Corporate tax returns, maintenance of cash flow forecasts etc.
  • Participating in the coordination of accounting functions between divisions
  • Participating in the activities involved in the quality resolution of issues or concerns related to accounting activities
  • Liaising with external auditors
  • Reviewing accounting topics of subsidiary companies for compliance with GAAP and company policies
  • Assisting in the transition of acquired companies to financial systems, procedures, and policies

REQUIRED SKILLS & EXPERIENCE

  • Ability to communicate fluently in French (verbal and written)
  • CCAB recognised qualification or equivalent international qualification (fully or part qualified considered)
  • Up to date technical knowledge through relevant CPD
  • Ability to develop strong stakeholder relationships
  • Experience working in an accounting practice (advantageous)
  • Experience of US GAAP (advantageous)

NEXT STEPS

If you’re interested, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

Location: Gloucester
Job type: Permanent
Emp type: Full-time
Salary: Negotiable

A technology-driven, global communication company is looking for a French speaking Accounting Manager to join their fast-paced, exciting team. Their innovative solutions help to connect businesses across the world.

BENEFITS

Build your career within a company at the forefront of the technology industry. You can enjoy lots of employee perks and career development opportunities. They offer 25 days holiday (plus bank holidays) for a great work-life balance. You can also enjoy social outings, competitions, fundraising events and a drinks machine!

RESPONSIBILITIES

  • Assisting with the preparation of month-end and annual statutory financial statements, preparation of VAT and Corporate tax returns, maintenance of cash flow forecasts etc.
  • Participating in the coordination of accounting functions between divisions
  • Participating in the activities involved in the quality resolution of issues or concerns related to accounting activities
  • Liaising with external auditors
  • Reviewing the effectiveness of current operations and accounting systems
  • Reviewing accounting topics of subsidiary companies for compliance with GAAP and policies
  • Assisting in the transition of acquired companies to financial systems, procedures, and policies

REQUIRED SKILLS & EXPERIENCE

  • CCAB recognised qualification or equivalent international qualification
  • Fluency in both French and English (verbal & written)
  • Experience of line management/mentoring/supervising junior team members
  • Up to date technical knowledge through relevant CPD
  • Experience working in an accounting practice (advantageous)
  • Experience of US GAAP (advantageous)

NEXT STEPS

If you’re interested, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

Location: Gloucester
Job type: Permanent
Emp type: Full-time
Salary: Negotiable

A thriving company within the banking sector is looking for a Civil Litigation Administrator to join their fast-paced, exciting team. The company is one of the largest 250 companies listed on the London Stock Exchange.

As a Civil Litigation Administrator, you will be processing client and solicitor contract documentation, responding to customer phone calls/e-mails, making outbound customer calls and fulfilling all external and internal SLAs.

BENEFITS

An extensive benefits package is offered by this company. Enjoy a great work-life balance with the option to purchase an additional five days’ annual leave, save for the future with their car salary sacrifice scheme, or gym membership discounts, and group stakeholder pension plan. There are also lots of lifestyle and wellbeing benefits including life assurance, private healthcare, cycle to work scheme, and other healthcare packages too.

RESPONSIBILITIES

  • Reconciling hard copy customer documentation packs received with the those on the system
  • Capturing customer privacy consents and marketing preferences in the system
  • Processing inbound documentation and inputting data onto the system
  • Managing data retention process for Civil Litigation
  • Managing and responding to inbound e-mail and telephone enquires
  • Maintaining compliance with all applicable regulation
  • Creating and amending claims on system
  • Owning and driving resolution of Solicitor and end Client issues
  • Participating in testing new system changes

REQUIRED SKILLS & EXPERIENCE

  • Experience in a customer service/administration role
  • Strong IT skills including the ability to troubleshoot common problems
  • Excellent written, verbal and interpersonal skills

NEXT STEPS

If you’re interested, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Location: Wimbledon
Job type: Permanent
Emp type: Full-time
Salary: Negotiable