A dominant company within the HR industry is looking for a Payroll Manager to join their dedicated team of friendly professionals.

As a Payroll Manager, you will act as an extended payroll team member for the partnership, global and managed clients with high revenue potentials and opportunities; retaining and improving the revenue assigned to you.

BENEFITS

This growing company provides an enjoyable work environment and offers excellent benefits. Enjoy a great salary package with generous pension scheme as well as private medical insurance, life insurance, holiday trading and lots of other flexible benefits!

RESPONSIBILITIES

As a Payroll Manager your key duties will include:

• Taking ownership and accountability for your allocation of clients
• Delivering high quality customer service to improve CSAT
• Aligning to the Customer Service Model - aligning skills, competencies and capacity to best meet the needs of the customers
• Working with the onshore and offshore team to deliver quality customer service
• Managing the customers to control quality and format of client input and reduce delays in processing
• Being the point of contact for any escalation; prepare action plans and close within the timelines agreed to ensure high CSAT/NPS
• Working with the implementation team to proactively manage customers through the implementation process
• Training the onshore team members so that they deliver great customer service and are experts in their knowledge of payroll and the customers
• Ensuring proper resource planning is done both onshore/ offshore to handle future business in this area

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Payroll Manager, you must have:

• CIPP qualified or working at that level or possess a similar qualification
• Experience in fully managed payrolls
• Ability in building and managing a high performing team - working onshore & offshore
• Commercial ability to manage and control budgets
• Experience of operating within an outsourcing service provider

NEXT STEPS

If you’re interested in becoming a Payroll Manager, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

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A thriving company within the banking sector is looking for a Business Support Administrator to join their fast-paced, exciting team. The company is one of the largest 250 companies listed on the London Stock Exchange. As a Business Support Administrator, you will provide support to partners in the completion of several centralised tasks.

BENEFITS

An extensive benefits package is offered by this company. Enjoy a great work-life balance with the option to purchase an additional five days’ annual leave, save for the future with their car salary sacrifice scheme, or gym membership discounts, and group stakeholder pension plan. There are also lots of lifestyle and wellbeing benefits including life assurance, private healthcare, cycle to work scheme, and other healthcare packages too.

RESPONSIBILITIES

As a Business Support Administrator your key duties will include:

• Onboarding of new dealer partners including sanction checks, dealer maintenance, CIFAS, commissions, dealer funding and HPI monitoring
• Carrying out Dealer Partner updates and ensure the system is updated to reflect any amendments
• Managing the end-to-end journey for all customers wishing to execute a VT
• Managing customers through the right to withdraw process from initial call to providing the settlement quote and taking a payment
• Contacting all PCP customers at monthly intervals from 90 days to completion to understand their options
• Executing the handback of the asset if that is the option of choice from the customer
• Handling DSAR requests, right to withdraw and any Experian disputes
• Collating data from across the business to produce monthly MI reports

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Business Support Administrator, you must have:

• Experience in a high-pressure customer service environment
• Ability to multitask and ‘think on your feet’
• Excellent communication and negotiation skills
• Good attention to detail

NEXT STEPS

If you’re interested in becoming a Business Support Administrator, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

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A thriving company within the banking sector is looking for a Complaints Officer to join their fast-paced, exciting team. The company is one of the largest 250 companies listed on the London Stock Exchange. As a Complaints Officer, you will be responsible for managing the complaints recorded by the business as well as acting as a point of contact for insurance related and escalated complaints within the business.

BENEFITS

An extensive benefits package is offered by this company. Enjoy a great work-life balance with the option to purchase an additional five days’ annual leave, save for the future with their car salary sacrifice scheme, or gym membership discounts, and group stakeholder pension plan. There are also lots of lifestyle and wellbeing benefits including life assurance, private healthcare, cycle to work scheme, and other healthcare packages too.

RESPONSIBILITIES

As a Complaints Officer your key duties will include:

• Providing high quality and professional advice and support when dealing with telephone calls and correspondence
• Investigating the complaint competently, diligently and impartially obtaining additional information where necessary to enable a resolution to be reached
• Ensuring that all complaints received are resolved successfully in line with the FCAs Treating Customers Fairly principles
• Communicating professionally with a variety of people including customers, branch staff, senior management, insurers and the Financial Ombudsman Service
• Achieving departmental and company service standards (SLAs)
• Reporting any breaches relating to complaint handling or company procedures
• Producing complaints management information when required
• Identifying trends and issues arising out of complaints to produce root cause analysis and suggested remedial action

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Complaints Officer, you must have:

• Previous experience in complaint handling
• Excellent organisation and administration skills
• Good communication and interpersonal skills
• Attention to detail

NEXT STEPS

If you’re interested in becoming a Complaints Officer, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

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Brite Recruitment is retained to recruit on behalf of Ramp Global.

RAMP GLOBAL

Founded in 2010, we have gone from strength to strength and now work with over 20,000 agencies and suppliers in over 30 countries worldwide and £450 million worth of recruitment fees posted onto the platform. Our high-growth HR tech SaaS platform provides employers with the ability to source, procure, fulfil roles and pay agency suppliers through one cloud platform. It’s a technology marketplace that helps to connect employers and recruitment agencies to work together more effectively.

With our streamlined agency management platform, employers can access quality agency sourced talent in multiple countries and gain new and diverse talent from local agency suppliers. The digital Source-To-Pay solution ensures a unified approach when hiring new talent via staffing agencies.

We secured significant investment at the end of 2020 and, since January, have increased vacancies by 500% active on the platform across a range of global customers. It’s a thriving, fast-paced environment that’s continually growing. Working here you will feel part of the RAMP Global family who encourages employees to grow with them.

BENEFITS

You can enjoy 25 days holiday (plus bank holidays) as well as an additional 1day of holiday for every year of service. You’ll be offered flexible working hours, bonus schemes, the option to buy shares, season ticket loans and team nights out/annual trip abroad.

RESPONSIBILITIES

As an Account Manager your key duties will include:

• Overseeing a portfolio of assigned global clients
• Managing the end-to-end process for your assigned clients from job releases through to placements
• Working within a team of Account Managers
• Providing ongoing client support and query resolution via telephone, email and virtual meetings
• Managing priorities and multi-tasking
• Liaising with the wider team to develop client relationships, solve any challenges and present solutions
• Completing demos for clients to show them everything the platform can provide
• Revenue generating by ensuring agencies and employers are using the platform in the best way and the right agencies are assigned to the appropriate roles
• Bring new, fresh ideas to the table on ways of working or processes
• Working in a result driven environment with ongoing targets and metrics

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Account Manager, you must have:

Essential

• Experience in a customer-facing role
• Excellent written and verbal communication skills
• Ability to build a good rapport and long-term relationships with clients
• Good understanding of technology platforms
• Driven, resilient and focused
• Strong organization skills
• Experience working in a team environment towards common goals
• Professional style, approachable, supportive and proactive

Desirable

• HR or Recruitment Technology industry experience
• Experience in an Account Manager position
• Fluency in Spanish, French, German or Portuguese

NEXT STEPS

If you’re interested in becoming an Account Manager, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

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As an Apprentice Training Officer, you will be responsible for co-managing the provision of their client’s award-winning apprenticeship programmes, which will play a key part in ensuring the business is able to meet future challenges in developing the next generation of employees.

BENEFITS

They have a great work environment and you can choose from a host of excellent benefits. Make the most of their rewards to support your health, family, travel or leisure. You can select from options such as car salary sacrifice, holiday trading, health insurance, restaurant discount cards and much more!

RESPONSIBILITIES

As an Apprentice Training Officer your key duties will include:

• Providing line management for apprentices including undertaking 12-weekly reviews and supporting disciplinary/capability situations
• Being the day-to-day contact for all apprentice-related issues and enquiries
• Developing a learning culture and environment that supports the development of apprentices’ skills, knowledge and careers
• Co-ordinating all apprentice placement plans, ensuring apprenticeships are of the highest quality and that all apprentices receive appropriate training and support
• Working closely with Colleges, Universities, and other third-party providers to coordinate academic assessment and monitor apprentice attendance
• Managing and maintaining learner data and track progress
• Supporting recruitment by attending events and undertaking candidate assessments
• Developing and maintaining close relationships with the client’s key stakeholders

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Apprentice Training Officer, you must have:

• Experience of early careers development programmes
• Experience working with apprentices in manufacturing/engineering environments
• Knowledge of apprenticeship framework/standards requirements
• Knowledge of funding streams/systems and compliance/regulatory requirements
• Assessor award i.e. D32, D33, A1, etc.
• Proven ability to manage varied stakeholders across a complex organisation

NEXT STEPS

If you’re interested in becoming an Apprentice Training Officer, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

BENEFITS

The fantastic team is very welcoming, and you will receive a host of brilliant perks. They are a market-leader and have strong partnerships with some of the largest household names.

RESPONSIBILITIES

As a SEO Executive your key duties will include:

• Supporting technical SEO to implement the overall SEO strategy
• Using a range of tools to monitor SEO website health and analysing search engine and keyword performance
• Implementing on-site SEO tests and changes
• Optimising all new and updated pages across the site to ensure that SEO best practices are followed to maintain visibility
• Writing and updating on-site content and meta data on growth landing pages
• Weekly and monthly reporting on tests and performance
• Working with Technical SEO and Content Manager to develop a SEO content roadmap
• Conducting keyword research and macro trend analysis to find new content gaps

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of SEO Executive, you must have:

• 1+ years of experience in SEO or digital marketing role
• Understanding of past Google algorithms and its influence on search today
• Passion for achieving results in the ever-changing landscape of SEO
• Experience in using SEO tools i.e. Google Search Console, Google Analytics
• Good content writing skills for SEO

NEXT STEPS

If you’re interested in becoming a SEO Executive, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

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A world leader in safety systems is seeking a Production Technician to join their lively, ambitious team. The forward-thinking company works incredibly closely with their customers to produce products that suit business’ needs. Their life-saving bespoke monitors are installed in companies across the globe.

As a Production Technician, you will be involved in the assembly, setup, service and testing of equipment for use in a variety of markets.

BENEFITS

You can enjoy 24 days annual leave (plus bank holidays), flexible working hours as well as a day off on your birthday. They offer a host of other benefits including continuous professional development, cycling and profit-sharing schemes and don’t forget their breakfast club!

RESPONSIBILITIES

As a Production Technician your key duties will include:

• Assembling products using the following skills: soldering, gas use, small hand tools, glue/varnishing, mechanical assembly, wire loom creation
• Managing your workload to meet daily/weekly deadlines
• Safely using gas and movement of gas bottles in line with training and HSE requirements
• Communicating quality issues promptly to the relevant line managers
• Ensuring records are maintained daily and to a high standard

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Production Technician, you must have:

• HNC in Electronics/Electrical
• 3+ years in a similar role
• Cabinet and subassembly build and testing
• Internal and onsite servicing and repair
• Excellent attention to detail

NEXT STEPS

If you’re interested in becoming a Production Technician, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

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A world class manufacturer within the automotive industry is looking for a Production Associate to join their close-knit, friendly team in both Ebbw Vale and Tredegar sites. You must have experience of working in a fast-paced manufacturing/factory environment.

You will be working a two-shift pattern rota:

AM

Monday to Thursday
06:00am - 14:50pm

Friday
06:00am - 12:10pm

PM

Monday to Thursday
16:20pm - 01:05am

Friday
12:40pm - 19:10pm

RESPONSIBILITIES

• Working to strict safety and quality requirements to achieve daily. production requirements in terms of quality and quantity to meet customer requirements
• Loading and unloading press components on a robotic line, automatic weld machine
• Operating pedestal welders
• Completing hourly targets set by team leader in order to achieve customer requirement
• Carrying out quality checks as set out on a check list and log details for record purposes
• Ensuring all completed assemblies are labelled correctly
• Carrying out basic maintenance including tip dressing tool changes, setting and resetting of robots and machines and other basic maintenance tasks
• Completing timesheets to account for "up and downtime" on a daily basis

REQUIRED SKILLS & EXPERIENCE

• Experience in a busy factory/manufacturing environment
• Willingness to multi-skill and leam products and processes
• Ability to read and follow written and verbal instructions
• Must be able to work shifts
• Ability to conduct safe manual handling of steel components
• Must be flexible regarding working at both sites - Ebbw Vale and Tredegar

NEXT STEPS

If you’re interested, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

NOTE: If you are shortlisted for this role, you will be required to attend an interview with the client.

Brite Recruitment is retained to recruit on behalf of Ramp Global.

RAMP GLOBAL

Founded in 2010, we have gone from strength to strength and now work with over 20,000 agencies and suppliers in over 30 countries worldwide and £450 million worth of recruitment fees posted onto the platform. Our high-growth HR tech SaaS platform provides employers with the ability to source, procure, fulfil roles and pay agency suppliers through one cloud platform. It’s a technology marketplace that helps to connect employers and recruitment agencies to work together more effectively.

With our streamlined agency management platform, employers can access quality agency sourced talent in multiple countries and gain new and diverse talent from local agency suppliers. The digital Source-To-Pay solution ensures a unified approach when hiring new talent via staffing agencies.

We secured significant investment at the end of 2020 and, since January, have increased vacancies by 500% active on the platform across a range of global customers. It’s a thriving, fast-paced environment that’s continually growing. Working here you will feel part of the RAMP Global family who encourages employees to grow with them.

BENEFITS

You can enjoy 25 days holiday (plus bank holidays) as well as an additional 1day of holiday for every year of service. You will be offered bonus schemes, the option to buy shares, season ticket loans and team nights out and an annual trip abroad.

RESPONSIBILITIES

As a Project & Office Administrator your key duties will include:

• Posting jobs onto the platform ensuring accuracy at all times
• Uploading CVs to applicant tracking systems (ATS)
• Setting up new starters on the system
• Sourcing new agencies/suppliers
• Supporting agency users with queries (first line of support)
• Administering agency feedback
• Answering the telephone and replying to emails in a professional manner in both written and verbal communication
• Managing all office admin duties including holiday management, coordinating diaries, coordinating appraisals, booking travel arrangements for events etc.
• Scheduling and planning meetings and appointments
• Creating board packs for meetings
• Monitoring office supply levels and handling shortages
• Bring new, fresh ideas to the table on ways of working or processes
• Any other ad hoc admin duties required

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Project & Office Administrator, you must have:

• Experience in a tech savvy role/company
• Experience working in an office environment
• Enthusiasm and ambition to progress in the role
• Analytical and aptitude for problem solving
• Hard-working professional
• Ability to work under pressure
• Great multi-tasking and organisational skills
• A great team player
• Responsible, reliable, self-motivated and a quick learner

NEXT STEPS

If you’re interested, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

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As an Accounts Assistant, you will enjoy a varied role covering credit control, managing aged debt, and full range of general accounting duties.

BENEFITS

As an Investor in People, our client commits to improve and progress their employees. They offer 25 days annual leave (plus bank holidays) as well as a good pension and healthcare schemes.

RESPONSIBILITIES

As an Accounts Assistant your key duties will include:

• Handling all day-to-day sales invoices, purchase invoices and credit card expenses
• Ensuring shipping confirmations are maintained as support of billing
• Checking and recording signed legal contracts i.e. master agreements and quotes
• Chasing outstanding payments and resolving queries relating to non-payment of invoices
• Monitoring credit control with customers and sales personnel
• Setting up direct debit collection and processing transactions
• Maintaining company KPI monitor on Debtor Control (£GBP & Euro)
• Ensure proof of deliveries are maintained and company authorisations are in place
• Investigating and resolving all queries relating to accounts payable

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Accounts Assistant, you must have:

• 2+ years’ experience in an in accounts/finance role
• Experience using SAGE Computerised Accounting
• Institute of Bookkeeping or AAT qualification
• Excellent knowledge of Microsoft Word & Excel
• Excellent communication skills with ability to build rapport with customers

NEXT STEPS

If you’re interested in becoming an Accounts Assistant, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!