MORTGAGE SUPPORT ADVISOR

MANCHESTER (hybrid, 3:2 split)

£28,800

Our client, based in Manchester, is looking for a compassionate and customer-focused Mortgage Support Advisor to join their team on a full-time, permanent basis. Offering hybrid working from day one, you'll enjoy the flexibility of working from home 2 days per week.

This is more than just a customer service role. As a Mortgage Support Advisor, you'll be the reassuring voice customers turn to when they need support during times of difficulty. You'll use empathy, professionalism and excellent communication skills to build trust, understand each customer's circumstances and provide the guidance and reassurance they need during challenging times.

If you're someone who genuinely enjoys helping others, can quickly build rapport over the phone and takes pride in delivering outstanding customer service with sensitivity and care, this could be the perfect opportunity for you.

Benefits

• 35 hour week, Monday to Friday
• Hybrid working, with 3 days in the office per week
• Generous holiday allowance plus the option to buy/ sell days
• Life assurance
• Employee assistance programme
• Season ticket loans and a whole lot more

RESPONSIBILITIES

As a Mortgage Support Advisor you will:

• Handle inbound calls from customers, supporting them through the process and ensuring a suitable solution is implemented
• Provide an empathetic approach while ensuring call objectives are achieved
• Ensure systems are updated with each customer interaction
• Work in line with regulations, procedures and SLAs

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Mortgage Support Advisor, you must have:

• Previous experience within a mortgage support role
• Prior debt collections experience is desirable
• Experience working in a call centre or phone-based environment
• Excellent communication skills with the ability to handle sensitive situations in a professional and empathetic manner
• Ability to work to targets and KPIs
• Confidence working within a regulated environment

NEXT STEPS

If you’re professional, hard-working and interested in becoming a Mortgage Support Advisor, apply today!

Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Don’t miss out! Apply today!

FP&A Manager

Cardiff, hybrid

£55,000-£71,000

A global organisation is looking for an FP&A Manager to join their team on a full-time, permanent basis. You will be joining the digital team as they undertake major programmes and projects to update and digitalise processes across the organisation.

Acting as the trusted business partner to c-suite and heads of department within the function, you will provide strategic financial oversight, planning and performance management for digital transformation initiatives, ensuring investment decisions are supported by clear commercial insight.

BENEFITS

This role allows 25-days holiday, plus bank holidays with the option to buy an additional 5 days, 10% employer pension contributions, life assurance and more. Hybrid working is offered with the need to be in the Cardiff office once per week.

RESPONSIBILITIES

As a FP&A Manager, you will:

• Act as the key finance business partner to the digital department, supporting investment decisions, business cases and project priorities with clear financial insight.
• Lead financial planning, forecasting and budgeting for several programmes and smaller projects, ensuring funding and resource plans support long-term organisational goals.
• Oversee the financial performance of large multi-year projects, monitoring costs, risks and value delivery, while providing regular updates to the Head of FP&A and CFO.
• Partner with project and business leaders to ensure financial impacts of delivery plans, scope changes and priorities are reflected accurately in forecasts.
• Strengthen financial governance and reporting by improving cost control, forecasting accuracy, financial modelling, scenario analysis and compliance with accounting standards.
• Prepare and present financial analysis and insights for senior leadership and the board.

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of FP&A Manager, you must have:

• A degree in Finance, Accounting or a related field.
• A professional finance qualification (ACA, ACCA, CIMA, CPA or equivalent).
• Strong experience in FP&A, commercial finance or finance business partnering within a technology or digital environment.
• Experience supporting on large, complex and multi-year programmes.
• Experience working with senior stakeholders in matrixed or global organisations.
• Advanced analytical and financial modelling skills, with the ability to turn complex financial data into clear business insights.
• High proficiency in financial systems, ERP/ forecasting tools and Excel.
• Proven experience working with large datasets, with exposure to AI or automation.

NEXT STEPS

If you’re interested in becoming a FP&A Manager apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

COLLECTIONS ADVISOR

BRISTOL

£28,800

Our client based in central Bristol is looking to recruit a Collections Advisor to join their team on a full-time, permanent basis.

As a Collections Advisor, you will be responsible for handling complex customer cases as part of a dedicated team that deal with debt collections (B2C). You’ll take ownership of, and resolve a range of cases, often dealing with vulnerable customers at a challenging time in their life.

Benefits

• 35 hour week, Monday to Friday
• Hybrid working, with 3 days in the office per week
• Generous holiday allowance plus the option to buy/ sell days
• Life assurance
• Private medical insurance
• Employee assistance programme
• Season ticket loans and a whole lot more

RESPONSIBILITIES

As a Collections Advisor you will:

• Lead the resolution of a range of cases, ensuring outcomes are agreeable and in-line with industry and the organisations regulations.
• Identify the root cause of all collections, ensuring each is dealt with in a timely manner through proactive communication with the customer and internal departments.
• Maintain up to date with industry regulations and products.
• Ensure accurate record keeping for all customer contact and decisions.
• Liaise with other departments as needed.
• Work in line with policies, procedures and SLAs.

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Collections Advisor, you must have:

• Previous experience supporting vulnerable customers within a regulated environment
• Prior debt collections experience within a B2C environment
• Experience supporting customers with mortgage products
• Excellent communication and relationship building skills with the ability to handle sensitive situations in a professional and empathetic manner.
• Ability to work to set targets and guidelines.
• Strong IT skills with the ability to multi-task.

NEXT STEPS

If you’re professional, hard-working and interested in becoming a Collections Advisor, apply today!

Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Don’t miss out! Apply today!

MEDICAL DEVICE SALES SPECIALIST

FIELD BASED, COVERING THE NORTH

£51-55K + CA + BONUS

Our global medical manufacturing client is looking for a Medical Device Sales Specialist who has significant experience within a commercial role, nurturing existing accounts and developing new business within a defined territory. You’ll need experience managing a large revenue base along with a clinical background in nursing or as an ODP.

You will be responsible for the performance of your region, with the expectation to be out visiting customers 4 days per week.

BENEFITS

The business offers a dynamic work environment with opportunities for growth and development. Additionally, it allows 25-days holiday, plus bank holidays, pension contributions, Healthcare, wellbeing package and much more.

RESPONSIBILITIES

As a Medical Device Sales Specialist, you will:

• Proactively source new business opportunities, maintaining strong knowledge of the market, competitors and customer needs.
• Work with product specialists to grow sales across focus areas within the region.
• Build and maintain strong relationships with key decision-makers, NHS contacts and stakeholders to support business growth.
• Manage the full sales process, including presentations, negotiations, tenders and contract renewals, ensuring customer issues are resolved quickly.
• Identify ways to improve profitability through pricing, product alternatives and added-value solutions that benefit both customers and the business.
• Keeps up to date with products, technology and market trends while ensuring compliance, accurate reporting and performance tracking.

REQUIREMENTS

To be considered for the Medical Device Sales Specialist role, you must have:

• 3+ years medical sales experience.
• A clinical background as a nurse, ODP, radiographer or similar.
• A degree in life science/ business is desirable.
• An adaptable approach with the ability to meet the changing needs of the market/ NHS landscapes.
• An ability to learn and understand new clinical information and medical evidence to support informed decision-making.
• A resilient, self-motivated and enthusiastic approach.
• Excellent communication skills, both written and verbal with the ability to build strong relationships with KOLs and clinicians.
• A full clean UK driving licence.

NEXT STEPS

If you’re interested in becoming a Medical Device Sales Specialist apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

MACHINE OPERATIVE (Late Shift)
EVESHAM
£15.90 per hour

We have an exciting opportunity for a Machine Operative to join a small, family run engineering business in Evesham. The role is working Monday to Friday across fixed shifts, 2pm-10:30pm.

During training, you will be on the day shift to learn the machines and processes.

BENEFITS

• Free on-site parking
• 28 days holiday (including Bank Holidays)
• Optional overtime
• Christmas shut down

RESPONSIBILITIES

As a Machine Operative, you will be responsible for:

• Working across a variety of machines within a factory environment.
• Setting up machines according to specifications.
• Using hand tools and reading gauges.
• Ensuring the quality of all products.
• Maintaining health and safety standards.

REQUIRED EXPERIENCE

To be considered for the role of Machine Operative, you must have:

• Previous experience within a manufacturing environment, working with metals.
• Experience using a variety of hand tools.
• A basic level of maths knowledge is essential for converting measurements.
• Due to the location, own transport is required.
• A good level of English including spoken and written.

NEXT STEPS

If you’re interested in becoming a Machine Operative apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

HEALTH & SOCIAL CARE ASSESSOR

CORNWALL

£32,000 - £34,000

As a Health & Social Care Assessor, you will join the Learning & Development team, supporting care and support staff to achieve their health and social care qualifications (Level 2-5). You’ll undertake assessments, ensuring the delivery of high-quality, cost-effective programmes.

BENEFITS

Not only does this role offer a competitive salary, but it also offers a range of other benefits, including: a pension scheme, health and well-being plans, discounted products and services, counselling, family-friendly arrangements, tax efficient benefits and generous annual leave.

RESPONSIBILITIES

As a Health & Social Care Assessor your key duties will include:

• Support a caseload of learners across Cornwall, meeting with them on a regular basis to support and evidence their learning.
• Assess whether learner evidence meets the required standards for the qualification and unit criteria.
• Attend regular meetings at head office to collaborate with the national team and ensure standardisation.
• Continue your own professional development to retain competency in assessing Health and Social care qualifications.

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Health & Social Care Assessor, you must have:

• A Level 3 Assessor qualification - D32, D33, TAQA L3 or equivalent.
• A Level 5 qualification in Leadership and Management in Health and Social Care.
• Health and social care qualifications / significant experience within the space.
• A full UK driving licence.
• Recent experience of undertaking a similar role undertaking assessments of Health and Social care programmes
• Working knowledge of relevant legislation and good practice principles
• Flexibility to travel across the region and further afield to monthly meetings

NEXT STEPS

If you’re interested in becoming a Health & Social Care Assessor, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

MECHANICAL ENGINEER
EVESHAM

We have an exciting opportunity for a Mechanical Engineer to join our client on the outskirts of Evesham. We’re looking for a qualified engineer who has experience within aerospace. The role is working Monday to Friday on fixed earlies (6am – 2:30pm).

BENEFITS

The company offer free on-site parking, 28 days holiday (including Bank Holidays), optional overtime and operate a Christmas shut down.

RESPONSIBILITIES

As a Mechanical Engineer, you will be responsible for:

• Machining a variety of metal components, working to tight tolerances within a factory environment.
• Setting and operating micrometers, verniers, CMM and surface finish equipment.
• Working to drawings and written specifications.
• Using hand tools and reading gauges.
• Ensuring the quality of all products.
• Maintaining health and safety standards.

REQUIRED EXPERIENCE

To be considered for the role of Mechanical Engineer, you will be:

• An experienced machine operator with a background working within aerospace.
• Qualified to HND level or equivalent in Mechanical Engineering.
• Knowledgeable about and experienced with AS9100.
• Confident interpreting technical drawings and written instructions.
• Proactive, responsible and positive in your approach.
• A strong communicator with a good level of English (spoken and written).
• Please note that due to the location own transport is essential.

NEXT STEPS

If you’re interested in becoming a Mechanical Engineer apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!