A building society is looking for a Customer Service Assistant to be the first point of contact for

customers coming into the branch by providing exceptional level of customer service. The role

would be working Monday and Tuesday 8:45-5pm and typically two Saturday mornings a month

from 8:45-12:30pm. This role would be suitable for anyone with customer service experience

whether you’ve come from retail, hospitality, or warehouse etc.

BENEFITS

In this role you’ll earn 5% shift allowance with a full, flexible benefits package. Along with their

great pension contributions, you’ll benefit from steady growth opportunities to earn more and

take on new challenges.

WHAT YOU’LL BE DOING

As a Customer Service Assistant your key duties will include:

• Being the first point of contact for customers coming into the branch

• Handling the process of paying money in and taking money out

• Helping customers and finding resolutions for them

• Giving clear, accurate information in a friendly, professional and efficient way

• Building relationships with members

• Supporting administration enquiries by taking telephone calls and inputting information

accurately

• Completing transactions accurately and handling money safely

• Keeping up to date with services and policies

WHAT YOU’LL NEED

To be considered for the Customer Service Assistant role, you must have:

• Experience in a customer service role

• Experience providing an excellent level of service

• Cash handling experience

• Confidence to talk to a range of different people

HOW TO APPLY

Does this sound like you?

Send your CV and one of our team will review your application to see if the Customer Service

Assistant is the right position for you.

An incredibly successful, people-centred enterprise is looking for a Telecoms Sales Manager to

join their Utilities group. The head office is based in Warwick, but the role can be performed out

of either Warwick or Chipping Norton with hybrid working.

ABOUT THE ROLE

As a Telecoms Sales Manager, you will be responsible for delivering profitable business through

growth and retention of the existing customer base and through the acquisition of new business

sales. You’ll be managing a Business Solutions Team and have full responsibility for budgetary

control of that function.

BENEFITS

Working for this company will give you fantastic opportunities. This company offers you 3

volunteering days per year to help a community cause of your choice. You’ll receive an excellent

benefits package inclusive of competitive salary, pension contribution and a car allowance.

You’ll also gain discounts from a range of businesses!

RESPONSIBILITIES

As a Telecoms Sales Manager your key duties will include:

• Delivering the Business Solutions growth strategy and leading the Sales team to deliver

growth.

• Driving the delivery of budgeted customer sales & retention

• To manage Key Account relationships, ensuring the contractual requirements are fit

for purpose, legally agreed and adequately fulfilled

• Working with Campaign Managers, delivering a lead generation programme that results

in the required conversion to drive business growth

• To identify and ensure new prospective customers and manage the retention of existing

business customers.

• To develop business solutions opportunities with different trading groups across the

business.

• To provide weekly, and by period activity and Board reports in line with agreed format.

• To champion a culture of continuous improvement that achieves the business goals and

exceeds customers’ expectations and keeps consumer advocacy at the heart of

everything that we do.

• Ensure training and competency plans are in place and that all team members

complete required training in a timely manner.

• Being the point of escalation for issues or complaints for stakeholders.

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Telecoms Sales Manager, you must have:

• c 5 years’ experience in B2B telecoms and/or technical sales

• Ability to adhere to budget and manage expenditure within budgetary limits

• Current UK Driving licence and willingness to travel

NEXT STEPS

If you’re interested in becoming a Telecoms Sales Manager, apply today with your current CV.

Our team will review your application to see if it’s a match and get in touch to learn more about

you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

A mutual building society is looking for a Customer Service Assistant to be the first point of

contact for customers coming into the branch by providing exceptional level of customer

service. This role would be suitable for anyone with customer service experience whether

you’ve come from retail, hospitality or warehouse etc.

BENEFITS

In this role you’ll earn 5% shift allowance with a full, flexible benefits package. Along with their

great pension contributions, you’ll benefit from steady growth opportunities to earn more and

take on new challenges.

WHAT YOU’LL BE DOING

As a Customer Service Assistant your key duties will include:

• Being the first point of contact for customers coming into the branch

• Handling the process of paying money in and taking money out

• Helping customers and finding resolutions for them

• Giving clear, accurate information in a friendly, professional, and efficient way

• Building relationships with members

• Supporting administration enquiries by taking telephone calls and inputting information

accurately

• Completing transactions accurately and handling money safely

• Keeping up to date with services and policies

WHAT YOU’LL NEED

To be considered for the Customer Service Assistant role, you must have:

• Experience in a customer service role

• Experience providing an excellent level of service

• Cash handling experience

• Confidence to talk to a range of different people

HOW TO APPLY

Does this sound like you?

Send your CV and one of our team will review your application to see if the Customer Service

Assistant is the right position for you.

An industrial manufacturer is looking for an NPI Engineer to join their product development team

based in Tewkesbury for a 12-month Fixed Term Contract. This role will give you the opportunity

to further develop your engineering skills and knowledge within an environment that rewards

commitment and values your individual contribution to the team. The innovative company

produces and implements a wide variety of products and services for lots of interesting markets.

BENEFITS

The company strongly support their staff by empowering individuals to achieve their potential,

both professionally and personally. You will have great job satisfaction within this brilliant

company culture.

WHAT YOU’LL BE DOING

As an NPI Engineer your key duties will include:

• Working on projects to develop commercial and military aircraft components
• Influencing early design concepts • Writing technical compliance statement justifications
• Liaising with manufacturing and production support teams
• Participating in, or leading DFMEA and PFMEA processes
• Assisting with research and development projects

WHAT YOU’LL NEED

To be considered for the NPI Engineer role, you must have:

• An understanding of mechanical and hydraulic design concepts

• Experience with production and qualification test methods to aerospace standards

• Experience in assembly techniques and associated tooling

• Knowledge of materials and manufacturing processes

• Degree in a relevant engineering discipline

HOW TO APPLY

Does this sound like you?

Send your CV and one of our team will review your application to see if the NPI Engineer is the

right position for you.

A global leading industrial manufacturer currently has an opportunity for 2 Assembler/Testers to

join their team. The innovative company produces and implements a wide variety of products

and services for lots of interesting markets.

The role will be working from Monday to Thursday between 7.30am and 4.00pm and Friday

7.30am to 1.00pm and will be ongoing for 9 months with immediate starts available.

BENEFITS

The company strongly support their staff by empowering individuals to achieve their potential,

both professionally and personally. You will have great job satisfaction within this brilliant

company culture. You will be supported in expanding your current abilities and developing new

skills which may well form the foundation of your career.

WHAT YOU’LL BE DOING

As an Assembler/Tester your key duties will include:

• Carrying out Assembly and Test tasks on servo valves, actuators and sub-assemblies in the Assembly and Test clean room.

• Safely operating a range of test equipment.

• Assembling and setting up precision components using a range of hand tools, gauges and measuring equipment.

Full ongoing training will be provided on all of this.

WHAT YOU’LL NEED

To be considered for the Assembler/Tester role, you must have:

• Exceptional attention to detail.

• Previous assembly or test experience is desirable but not required.

HOW TO APPLY

Does this sound like you?

Send your CV and one of our team will review your application to see if the Assembler/ Tester is

the right position for you.

An incredibly successful, people-centred enterprise is looking for a number of Customer Service

Advisors to join their team. The role can be based in Manchester or Chipping Norton and would

be ideal for someone with office, customer service, contact centre/call centre or face to face

retail experience.

ABOUT THE ROLE

As a Customer Service Advisor, you will be the first point for customers ringing into the

business. Providing outstanding customer service is key! You will be part of a small, friendly

customer service team where there is a great culture and friendly working environment. The role

benefits from working Monday – Friday 9.00 am – 5.30 pm with no shift patterns or weekend

working! You can also choose to work from the office or part of the working week based

remotely from home.

BENEFITS

Working for this company will give you fantastic opportunities. You’ll receive an excellent

benefits package. You’ll also gain discounts from a range of businesses!

RESPONSIBILITIES

As a Customer Service Advisor your key duties will include:

• Taking incoming calls from customers relating to billing enquires around landline, mobile

phones and broadband

• Dealing with order enquires

• Carrying out all related administration and completing customer records

• Liaising with other departments

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Customer Service Advisor, you must have:

• Excellent customer service and telephone manner

• Problem solving abilities

• Customer complaint experience

• The capability to assess and retain detailed information

• Multi-system and process knowledge

• Competent complaint response writing

NEXT STEPS

If you’re interested in becoming a Customer Service Advisor, apply today with your current CV.

Our team will review your application to see if it’s a match and get in touch to learn more about

you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

An incredibly successful, people-centred enterprise is looking for a number of Customer Service

Advisors to join their team. The role can be based in Manchester or Chipping Norton and would

be ideal for someone with office, customer service, contact centre/call centre or face to face

retail experience.

ABOUT THE ROLE

As a Customer Service Advisor, you will be the first point for customers ringing into the

business. Providing outstanding customer service is key! You will be part of a small, friendly

customer service team where there is a great culture and friendly working environment. The role

benefits from working Monday – Friday 9.00 am – 5.30 pm with no shift patterns or weekend

working! You can also choose to work from the office or part of the working week based

remotely from home.

BENEFITS

Working for this company will give you fantastic opportunities. You’ll receive an excellent

benefits package. You’ll also gain discounts from a range of businesses!

RESPONSIBILITIES

As a Customer Service Advisor your key duties will include:

• Taking incoming calls from customers relating to billing enquires around landline, mobile

phones and broadband

• Dealing with order enquires

• Carrying out all related administration and completing customer records

• Liaising with other departments

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Customer Service Advisor, you must have:

• Excellent customer service and telephone manner

• Problem solving abilities

• Customer complaint experience

• The capability to assess and retain detailed information

• Multi-system and process knowledge

• Competent complaint response writing

NEXT STEPS

If you’re interested in becoming a Customer Service Advisor, apply today with your current CV.

Our team will review your application to see if it’s a match and get in touch to learn more about

you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

A worldwide software provider is seeking a Sales Director to join their passionate, lively team. They are focused on making a more sustainable future and providing cleantech within the Utilities Sector.

As a Sales Director, you will be responsible for pursuing new customers to add to our existing market-leading client base. This role requires persistent engagement of potential customers, starting at the senior board level and continuing throughout a complex enterprise organisation. The postholder should be able to easily identify and understand the ‘who’s who’ of an opportunity along with their level of influence and decision making.

BENEFITS

The company ensure you have an excellent work/life balance by offering flexible and hybrid working options. They’re all about career progression and want their employees to move up the ladder. They even have their own training courses (as well as external courses) which can be accessed by their employees – delete this given the level of the role. There is a great office culture with regular social and team events as well as free food and drink. Other benefits include private medical insurance, season ticket loans, referral bonus scheme, cycle to work scheme and discount vouchers!

RESPONSIBILITIES

As a Sales Director your key duties will include:

• Developing strong stakeholder relationships with senior executives
• Working closely with a Client Service Manager who will lead the technical delivery of your solutions
• Engaging with senior employees to support a bid-winning virtual team
• Direct leadership of teams and sales teams such as professional services teams, solution architects, pre-sales, and executive roles.
• Full P&L responsibility for any new logo deals, often running into 10s £millions.
• Structuring complex pricing including value-based pricing
• Responsibility for licensing revenue, services margin, customer satisfaction and other targets.
• Ensure new logos become good references for the organisation
• Full P&L accountability for new logo deals
• Functional and aligned matrix management of bid team as required

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Sales Director, you must have:

• Experience with an established network in Energy, Retail, Distribution, and Water
• Experience working for an enterprise software solutions vendor
• Experience of structuring large £multi-million deals
• Experience working with C level management to help them grow their business
• A client centric understanding of CRM, digital, billing and credit
• Excellent negotiation tools and techniques
• Degree qualification or equivalent experience

 NEXT STEPS

If you’re interested in becoming a Sales Director, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!