ABOUT THE ROLE

The Customer Service Coordinator will be providing an effective and efficient service to customers and supporting the sales team.

BENEFITS

Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, car salary sacrifice, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes and much more!

RESPONSIBILITIES

As a Customer Service Coordinator your key duties will include:

• Receiving enquiries via email and telephone and responding appropriately
• Updating systems with relevant and accurate information
• Supporting the Sales team when required
• Providing support with processing of new proposals, including checks on AML and Credit
• Processing deposits and initial payments on the system
• Ensuring all relevant internal checks and reviews are completed accurately and in line with company procedures

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Customer Service Coordinator, you must have:

• Previous customer service or administration experience
• Educated to GCSE level with passes in Maths & English as a minimum
• Excellent communication and relationship building skills
• Understanding of Microsoft Excel
• Problem solver
• Ability to multi-task and prioritise during busy periods
• Ability to work independently as well as part of a team

NEXT STEPS

If you’re interested in becoming a Customer Service Coordinator apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

ABOUT THE ROLE

The Graduate Customer Relationship Coordinator will be providing an effective and efficient service to customers and supporting the sales team.

BENEFITS

Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, car salary sacrifice, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes and much more!

RESPONSIBILITIES

As a Graduate Customer Relationship Coordinator your key duties will include:

• Receiving enquiries via email and telephone and responding appropriately
• Updating systems with relevant and accurate information
• Supporting the Sales team when required
• Providing support with processing of new proposals, including checks on AML and Credit
• Processing deposits and initial payments on the system
• Ensuring all relevant internal checks and reviews are completed accurately and in line with company procedures

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Graduate Customer Relationship Coordinator, you must have:

• Educated to degree level
• Excellent communication and relationship building skills
• Understanding of Microsoft Excel
• Problem solver
• Ability to multi-task and prioritise during busy periods
• Ability to work independently as well as part of a team

NEXT STEPS

If you’re interested in becoming a Graduate Customer Relationship Coordinator apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

BENEFITS

You can enjoy a great work-life balance with this company. They have a fantastic benefits package including the option to purchase an additional five days’ annual leave, save for the future with their car salary sacrifice scheme, or gym membership discounts, and group stakeholder pension plan. There are also lots of lifestyle and wellbeing benefits including life assurance, private healthcare, cycle to work scheme, and other healthcare packages too.

WHAT YOU’LL BE DOING

As an Underwriter your key duties will include:

• Processing customer proposals and underwriting them
• Liaising with external parties regarding the outcome/decisions of a proposal
• Negotiating with dealers the figures and requirements to make the deal acceptable
• Processing of customer documentation and completing customer security checks
• Processing the payment of funds
• Adhering to requirements of set procedures along with certain database checks for items that may occur when underwriting e.g., CIFAS (UK Fraud Prevention Service)
• Collecting and negotiating fees that have accrued on customer accounts
• Operation of the proposal system with clear notes and rationale that is to company standard and audit process
• Completing general administration tasks related to new business activity

WHAT YOU’LL NEED

To be considered for the role of Underwriter, you must have:

• A recent graduate or previous experience in an office-based customer-focused environment
• Experience within Financial Services or working to FCA regulations is desirable but not essential
• Strong communication skills
• Excellent IT Skills (MS Word, Excel and Outlook)
• Ability to work well as part of a team collaboratively
• A good attention to detail with high levels of accuracy

HOW TO APPLY

Does this sound like you?

Send your CV and one of our team will review your application to see if the Underwriter is the right position for you.

A thriving company within the banking sector is looking for an Underwriter to be responsible for handling the sales support/underwriting and ensuring the business taken on is within the set parameter. You will also be building and sustaining relationships with customers and dealers.

BENEFITS

You can enjoy a great work-life balance with this company. They have a fantastic benefits package including the option to purchase an additional five days’ annual leave, save for the future with their car salary sacrifice scheme, or gym membership discounts, and group stakeholder pension plan. There are also lots of lifestyle and wellbeing benefits including life assurance, private healthcare, cycle to work scheme, and other healthcare packages too.

WHAT YOU’LL BE DOING

As an Underwriter your key duties will include:

• Processing customer proposals and underwriting them
• Liaising with external parties regarding the outcome/decisions of a proposal
• Negotiating with dealers the figures and requirements to make the deal acceptable
• Processing of customer documentation and completing customer security checks
• Processing the payment of funds
• Adhering to requirements of set procedures along with certain database checks for items that may occur when underwriting e.g., CIFAS (UK Fraud Prevention Service)
• Collecting and negotiating fees that have accrued on customer accounts
• Operation of the proposal system with clear notes and rationale that is to company standard and audit process
• Completing general administration tasks related to new business activity

WHAT YOU’LL NEED

To be considered for the role of Underwriter, you must have:

• A recent graduate or previous experience in an office-based customer-focused environment
• Experience within Financial Services or working to FCA regulations is desirable but not essential
• Strong communication skills
• Excellent IT Skills (MS Word, Excel and Outlook)
• Ability to work well as part of a team collaboratively
• A good attention to detail with high levels of accuracy

HOW TO APPLY

Does this sound like you?

Send your CV and one of our team will review your application to see if the Underwriter is the right position for you.

QUESTIONS:

Are you a recent graduate or have previous office-based experience?

Do you have excellent communication skills?

Are you happy to work 1 in 2 Saturdays?

Our client, a Global HR tech organisation, are looking for a Project and Office Administrator to join their team in London. This role is offered on a hybrid basis.

The business is going through a period of exponential growth, you will be joining a thriving business during an exciting period of expansion and will become an essential part of its next stage of development and success.

BENEFITS

• Regular team incentives and quarterly bonus
• Early finish Friday - fortnightly
• Monthly team nights out plus a summer team overseas trip
• Weekly Deliveroo lunch
• Season ticket loan
• 25 days holiday

WHAT YOU’LL BE DOING

As a Project and Office Administrator your key duties will include:

• General office admin including ordering supplies and stationery
• Organising and booking travel for members of the team
• Owning the office email inboxes and responding to or forwarding on
• Liaising with IT when required to resolve issues
• Utilising the inhouse platform and uploading information such as CVs and jobs
• Supporting with projects
• On occasions, support the Account Management team, ensuring excellent customer service at all times, being responsive, professional and a positive face of the business

WHAT YOU’LL NEED

To be considered for the Project and Office Administrator role:

• Can consider recent graduates or previous office-based experience
• Highly pro-active, organised, and able to juggle multiple tasks and activities
• Flexible with a fantastic attention to detail and super organised
• Hard working and keen to deliver in a rewarding environment
• Previous experience within a start-up/ever-changing environment is desirable but not essential
• Confident with Word, Excel, PowerPoint and Google docs

HOW TO APPLY

Does this sound like you?

Send your CV and one of our team will review your application to see if the Project and Office Administrator is the right position for you.

QUESTIONS:

Are you a recent graduate or have office-based experience?

Are you highly organised and able to multi-task?

Are you keen to kick-start your career within an exciting, changing and friendly company?

Our client a global leader in education technology and leader in assessment and accreditation of professional skills is looking to recruit a Senior Assessment Development Associate who will manage and deliver our world-class examination collateral. From facilitating the development of syllabi to coordinating post-launch reviews of exam questions.

BENEFITS:

You will get a competitive remuneration package as well as working in an international, dynamic and fun atmosphere. The company invest in the development of its’ people and offer two free vouchers to undertake Certifications from their portfolio per year.

RESPONSIBILITIES

As a Senior Assessment Development Associate your key duties will include:

• Work with a range of teams to develop assessment collateral that accurately tests the core guidance of a product, and that meets the need of the business
• Facilitate meetings with external experts to develop and review assessment collateral
• Provide insight and advice on potential exam/assessment designs that are suitable for a proposed qualification
• Review and approve exam collateral (questions, syllabi, sample papers, specifications) against agreed quality criteria
• Investigate and propose solutions in response to candidate complaints and potential malpractice
• Provide creative solutions to the challenges that arise during the development and maintenance of assessment collateral
• Document and maintain the processes used in the development and maintenance of examination collateral- identify issues and initiate changes as appropriate
• Manage exam changelogs and the related change/ development activities in accordance with best-practice project management

REQUIREMENTS

To be considered for the role of Senior Assessment Development Associate you must have:

• Bachelor’s degree in a similar field
• Experience in development, production, and delivery of examination services
• Proven experience and knowledge of processes for developing qualifications and related syllabuses, together with examination and assessment design and delivery
• Experience in Learning Management Systems (LMS) & Content Creation for learning platforms, will be an asset
• Proven experience in a supervisory role
• Strong project management skills and knowledge
• Advanced computer literacy is required. ECDL Advanced level certification is desirable
• Excellent interpersonal, verbal, and written communication skills

NEXT STEPS

To become a Senior Assessment Development Associate, apply now with your up-to-date CV!