CUSTOMER SERVICE ADMINISTRATOR

CARDIFF / HYBRID

£24,000 + 10% Bonus

MONDAY – FRIDAY ONLY       

 

We have a great opportunity for an enthusiastic individual to work as a Customer Service Administrator on a full-time, permanent basis for a worldwide company.

ABOUT THE ROLE

As a Customer Service Administrator, you will be responsible for providing an excellent service to customers, resolving problems and completing administration duties. The team operates Monday to Friday between the hours of 8am and 5.30pm and you will need to be flexible to work shifts between these hours.

BENEIFTS

Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, life insurance, health care packages, holiday purchase schemes, cycle to work schemes and much more!

RESPONSIBILITIES

As a Customer Service Administrator your key duties will include:

• Dealing with customers and suppliers over the phone and via email
• Updating systems with relevant and accurate information
• Creating invoices
• Processing orders for spare parts on the system
• Liaising with internal departments

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Customer Service Administrator, you must have:

• Experience within a customer service, call centre or administration environment
• Strong problem-solving skills
• Excellent communication skills – both verbal and written
• A technically minded, confident individual
• IT Literate e.g., Excel, Word, and Outlook
• Ability to multitask effectively and build strong relationships with clients

 

NEXT STEPS

If you’re interested in becoming a Customer Service Administrator, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

 

CUSTOMER SERVICE ADVISOR

WIMBLEDON / HYBRID

Up to £28,990 + BENEFITS + BONUS

 

A thriving Financial Institution based in Wimbledon is looking for a Customer Service Advisor to join their fast-paced, exciting team.

 

Working hours are Monday – Friday, shifts between 8.30am – 6pm.

Hybrid – fully onsite for first 2-4weeks for training, thereafter, 2days office and 3days home.

 

ABOUT THE ROLE

The Customer Service Advisor will be providing an excellent service to customers and third parties, answering their queries over the telephone.

BENEFITS

Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, car salary sacrifice, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes and much more!

RESPONSIBILITIES

As a Customer Service Advisor your key duties will include:

• Receiving enquiries via the telephone and responding appropriately
• Working to set targets
• Updating systems with relevant and accurate information
• Making outbound calls, when required, to resolve customer issues
• Ensuring all relevant internal checks and reviews are completed accurately and in line with company procedures

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Customer Service Advisor, you must have:

• Previous customer service experience is essential
• Educated to GCSE level with passes in Maths & English as a minimum
• Contact Centre/Phone based experience is desirable
• Excellent communication and relationship building skills, both written and verbal
• Problem solver
• Can-do, positive attitude

 

NEXT STEPS

If you’re interested in becoming a Customer Service Advisor apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

 

COMPLIANCE MANAGER

MIDLANDS, HYBRID

£64,255 INCLUSIVE OF CA

 

Our client, a not-for-profit housing association are looking for a Compliance Manager to join their team, reporting into the Head of Compliance. You will join the Compliance Delivery team, who are responsible for managing the Group's compliance responsibilities.

 

BENEFITS

Not only does this role offer a competitive salary, and car allowance, but it also offers a range of other benefits, including: a pension scheme, health and well-being plans, discounted products and services, counselling, family-friendly arrangements, tax efficient benefits and generous annual leave.

 

RESPONSIBILITIES

As Compliance Manager you will:

 

• Manage the delivery and maintenance of a national framework of compliance contracts
• Contribute to ensuring all compliance projects are delivered in line with legislative and regulatory requirements
• Assist effective budget management of compliance programmes to achieve timely completion of projects
• Manage the coordination, communication and maintenance of relationships with internal and external customers
• Assist in drafting and reviewing relevant policies and procedures and effectively communicate and implement these

 

REQUIREMENTS

As Compliance Manager you will have:

 

• Previous experience within a similar Compliance Manager role, managing the big 6 or a single aspect, within a social housing environment.
• Proven experience working in a high-volume and fast paced environment.

• Experience with Health & Safety, Asbestos, Water Hygiene, LOLER, Gas, Fire Safety, Electrical testing
• Experience of managing multi-site maintenance contracts in a commercially focused role
• Proven experience of delivering services within budget
• A full valid UK driving licence
• Flexibility to travel nationally to meetings and offices as required

 

If you are interested in the Compliance Manager apply with you CV today! Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

 

Why wait? Don’t miss out. Apply today!

 

 

MEDICAL DEVICE SALES MANAGER

UK FIELD BASED

COMPETITIVE BASIC + BONUS + CA

 

Our global client, who manufacture medical devices are looking for a Medical Device Sales Manager to join their team. You will be responsible for managing a small team of Territory Managers to achieve sales and profit targets, including recruitment, training, development and performance management of the team. The role requires 3 days on the road each week.

 

BENEFITS

Not only does this role offer a great salary, and a 30% bonus scheme, it also comes with a monthly car allowance. Additionally, it allows 25-days holiday, plus bank holidays, pension contributions, healthcare and wellbeing package and a cycle to work scheme, and much more.

RESPONSIBILITIES

As a Medical Device Sales Manager your key duties will include:

• The preparation and execution of the sales plan including forecasts consistent with the wider strategy.
• Maintaining and growing market share across the designated portfolio.
• Assessing the training and development needs of the team, implementing appropriate training strategies and accompanied field visits.
• Managing the performance of a small team of sales people and support staff.
• Utilising analytics to inform the planning of the sales function.
• Supervising the completion of tenders in conjunction with the sales team and contracts administration.
• Working effectively with other functions including Marketing, Finance, Supply Chain and Manufacturing to develop sales training, forecasts and reporting.
• Working with senior management to manage key customer and supplier relationships.

 

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Medical Device Sales Manager, you must have:

• Proven people management experience within a medical environment.
• Experience of managing a sales team, with a national or regional structure.
• Experience within medical device sales.
• Flexibility to travel across the UK, supporting the team on field visits.
• A full clean UK driving license.
• Excellent communication skills, both written and verbal.
• Good interpersonal skills, to build rapport with customers.
• Excellent organisational and time management skills.

 

NEXT STEPS

If you’re interested in becoming a Medical Device Sales Manager apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

 

Why wait? Don’t miss out!

CARDIOLOGY & RADIOLOGY ACCOUNT MANAGER

SOUTHWEST

£50-55K + CA + BONUS

 

SUMMARY

Our global medical manufacturing client is looking for a Cardiology & Radiology Account Manager to build relationships with customers, securing both repeat and new business within the South West territory. The role is field based 3-4 days per week.

 

BENEFITS

The business offers a dynamic work environment with opportunities for growth and development. Additionally, it allows 25-days holiday, plus bank holidays, pension contributions, Healthcare and wellbeing package and a cycle to work scheme, and much more.

 

RESPONSIBILITIES

As a Cardiology & Radiology Account Manager, you will:

• Actively pursue new business and maintain thorough territory knowledge of prospects and competitive products.
• Identify key stakeholders and drive sales through relationship building and onsite meetings
• Implement contract renewals for key customers in conjunction with sales management.
• Use best practices to ensure success in your area of responsibility.
• Create, maintain, and update customer records.
• Respond quickly to customers questions and needs, resolving issues within a timely manner.

 

REQUIREMENTS

To be considered for the Cardiology & Radiology Account Manager role, you must have,

• A clinical background as either a nurse or radiographer within Cardiology/ Radiology and up to date clinical knowledge.
• A degree in life science/ business is desirable.
• Previous sales experience is beneficial, but training will be provided.
• A full clean UK driving licence.
• An excellent communicator and negotiator, both written and verbal.
• The ability to form and maintain strong relationships with customers.
• IT literate, with a good knowledge of Microsoft office and CRMs

 

NEXT STEPS

If you’re interested in becoming a Cardiology & Radiology Account Manager apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

 

Why wait? Don’t miss out!

DEBT COLLECTOR

GLASGOW

UP TO £30k + Bonus + Benefits

12 MONTH FTC

 

A thriving Financial Institution, based in Glasgow, is looking for a Debt Collector to join their fast-paced, professional, and exciting team.

 

ABOUT THE ROLE

The Debt Collector will be providing an effective and efficient service, reporting to the Collections Manager, ensuring all policies and procedures are adhered to.

BENEFITS

Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes, training opportunities and much more!

RESPONSIBILITIES

As a Debt Collector your key duties will include:

• Building relationships with customers and being there to support them during the arrears process
• Communicating with customers via telephone and email
• Ensuring any legal paperwork is followed up with Solicitors
• Analysing data and calculating figures
• Assisting the customer service department when required
• Supporting the team with any ad-hoc administrative duties
• Working to set policies and procedures and all deadlines

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Debt Collector, you must have:

• Previous experience within Credit Control or Debt Collections in a B2B environment
• Educated to GCSE level with passes in Maths & English as a minimum
• Excellent communication skills, with a bright and confident personality
• Problem solver
• The ability to thrive under pressure and be highly adaptable

 

NEXT STEPS

If you’re professional, hard-working and interested in becoming a Debt Collector, apply today with your current CV!

Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Don’t miss out! Apply today!

 

SENIOR MARKETING MANAGER

MAIDENHEAD / HYBRID
£40-55k DOE

 

A leading private equity backed organisation is looking for a hardworking and professional Senior Marketing Manager to join their fun and exciting team on a full-time basis. As a Senior Marketing Manager, you will be supporting brand marketing and customer experience initiatives at both national and local levels.

BENEFITS

You'll be able to enjoy an excellent benefits package including 31 days holiday (including public holidays), annual bonus scheme, life assurance and employee assistance service!

WHAT YOU’LL BE DOING:

As a Senior Marketing Manager your key duties will include:

• Working across a diverse range of marketing activities, including advertising, promotions, digital and print media, and branch-level support, ensuring all initiatives align with regulatory compliance and company values
• Developing and executing marketing strategies across all channels, including TV, radio, press advertising, direct mail, and digital
• Producing and managing the creation of marketing materials such as brochures, leaflets, POS materials, and digital assets
• Supporting social media, website content creation, and digital marketing initiatives
• Liaising with external agencies and ensuring works are produced on time and within budget
• Managing the digital marketing budget
• Producing marketing reports, analytics, and presentations to measure campaign success

 

WHAT YOU’LL NEED:

To be considered for the Senior Marketing Manager, you must have:

• At least 4 years marketing experience, with a focus on brand marketing
• Strong background in media planning, advertising, direct mail, digital marketing, and customer literature development
• Experience in multi-site retail marketing is desirable not essential
• Excellent communication and stakeholder management skills across all levels with the ability to present in senior meetings
• Good organisational skills, including the ability to manage competing priorities and meet tight deadlines
• Microsoft Excel, Word and PowerPoint with reporting experience
• Full UK Driving Licence with the ability to travel when required

 

HOW TO APPLY

Does this sound like you?

Send your CV and one of our team will review your application to see if the Senior Marketing Manager is the right position for you.