Job title: Customer Account Manager
Job type: Permanent
Emp type: Full-time
Industry: Financial Services
Salary from: GBP £28,000.00
Salary to: GBP £33,000.00
Location: Burton on Trent
Job published: 16/05/2025
Job ID: 34909

Job Description

CUSTOMER ACCOUNT MANAGER

BURTON

Up to £33,000

 

A thriving Financial Institution based in Burton upon Trent is looking for a Customer Account Manager to join their fast-paced, exciting team.

 

ABOUT THE ROLE

The Customer Account Manager will be working closely with the Sales Director & Senior Account Manager and be responsible for growing business with existing customers.

BENEFITS

Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes and much more!

RESPONSIBILITIES

As a Customer Account Manager your key duties will include:

  • Building and maintaining relationships with existing customers over phone and email
  • Generating accurate quotations and paperwork
  • Assisting the Sales team with administration tasks
  • Updating systems with relevant and accurate information
  • Providing support with processing of new proposals, including checks on AML and Credit
  • Processing deposits and initial payments on the system

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Customer Account Manager, you must have:

  • Previous experience within Account Management/New Business/Sales Support
  • Experience within the Financial Services/Banking sector is highly desirable
  • Educated to GCSE level with passes in Maths & English as a minimum
  • Excellent relationship building skills, both written and verbal
  • Excellent organisational skills
  • Proactive, driven and self-motivated
  • Problem solver

 

NEXT STEPS

If you’re interested in becoming a Customer Account Manager apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!