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A mutual building society is looking for a Customer Service Advisor to be the first point of contact for customers coming into the branch by providing exceptional level of customer service. This role would be suitable for anyone with customer service experience whether youve come from retail, hospitality, or warehouse etc.

BENEFITS

In this role youll earn 5% shift allowance with a full, flexible benefits package. Along with their great pension contributions, you’ll benefit from steady growth opportunities to earn more and take on new challenges.

WHAT YOU’LL BE DOING

As a Customer Service Advisor your key duties will include:

  • Being the first point of contact for customers coming into the branch
  • Handling the process of paying money in and taking money out
  • Helping customers and finding resolutions for them
  • Giving clear, accurate information in a friendly, professional, and efficient way
  • Building relationships with members
  • Supporting administration enquiries by taking telephone calls and inputting information accurately
  • Completing transactions accurately and handling money safely
  • Keeping up to date with services and policies

WHAT YOU’LL NEED

To be considered for the Customer Service Advisor role, you must have:

  • Experience in a customer service role
  • Experience providing an excellent level of service
  • Confidence to talk to a range of different people

HOW TO APPLY

Does this sound like you?

Send your CV and one of our team will review your application to see if the Customer Service Advisor is the right position for you.

QUESTIONS:

Do you have previous customer service experience?

Do you have excellent communication skills?

Are you able to work some Saturday mornings?

 

Location: Stratford
Job type: Permanent
Emp type: Full-time
Salary: Negotiable

A mutual building society is looking for a Customer Service Specialist to deal with enquires from a diverse range of customers, helping and supporting them through the range of products and supporting them with any queries.

BENEFITS

In this role youll earn 5% shift allowance with a full, flexible benefits package. Along with their great pension contributions, youll benefit from steady growth opportunities to earn more and take on new challenges.

WHAT YOU’LL BE DOING

As a Customer Service Specialist your key duties will include:

  • Dealing with enquires from a diverse range of customers
  • Helping and supporting them through a range of products
  • Building relationships with members and understanding what services will suit their needs
  • Giving clear, accurate information in a friendly, professional and efficient way
  • Finding resolutions and dealing with more sensitive or challenging situations
  • Keeping up to date with policies and procedures
  • Sharing knowledge with others effectively
  • Supporting administration enquiries by completing transactions

WHAT YOU’LL NEED

To be considered for the Customer Service Specialist role, you must have:

  • Experience providing excellent customer service
  • Experience taking on additional responsibility e.g. key holder, supervisor etc.
  • Confidence to talk to lots of different people
  • Ability to deal with more challenging and complex customers’ enquiries

HOW TO APPLY

Does this sound like you?

Send your CV and one of our team will review your application to see if the Customer Service Specialist is the right position for you.

QUESTIONS:

Are you available to work over 5 days including some Saturday mornings?  

Do you have Customer Service experience?

Do you have supervisory experience?

 

 

 

 

Location: Keynsham
Job type: Permanent
Emp type: Full-time
Salary from: GBP £21,742.00
Salary to: GBP £23,159.00

Our award-winning client in the Art and Entertainment Industry has an excellent opportunity for an Studio Coordinator to join their studio based in Borough, London.

As an Studio Coordinator you will cover a range of office duties to help support the team and will have an eye for detail as well as bring new ideas to the table to achieve better results.

WHAT YOU’LL BE DOING:

As an Studio Coordinator your key duties will include:

  • Receptionist duties Answering calls and taking accurate messages
  • Meeting and greeting visitors, including escorting them to our offices
  • Co-ordinating studio deliveries and distributing mail
  • Creating and updating records ensuring accuracy and validity of information
  • Organising and making the office space look presentable
  • Scheduling and planning meetings and appointments as required – co-ordinating diaries, travel and accommodation
  • Being the first person of contact for any issues with equipment or maintenance
  • Organising gifting and catering for birthdays, new starters, leavers, Christmas etc
  • Supporting with HR admin and recruitment and onboarding new starters
  • Managing holiday bookings

WHAT YOU’LL NEED:

To be considered for the role of Studio Coordinator, you must have:

  • Previous admin/receptionist experience
  • Proficiency in MS Office
  • Excellent organisational and time management skills
  • Strong attention to detail
  • Self-motivation with the ability to take initiative, prioritise and work independently
  • Can do attitude and the ability to solve problems

HOW TO APPLY:

Does this sound like you?

Send your CV and one of our team will review your application to see if the Studio Coordinator is the right position for you.

 

Location: London, UK
Job type: Permanent
Emp type: Full-time
Salary from: GBP £25,000.00
Salary to: GBP £25,000.00

Our client, in the finance and banking sector, is looking for a Customer Service Administrator to join their Contact Centre. You will be working 35 hours, shifted between the hours of 8am 7pm and some Saturdays 9am 2pm. Once confident in the role, hybrid working will be offered with 2 days in the office and 3 days remote.

BENEFITS

In this role you’ll earn 10% shift allowance with a full, flexible benefits package. Along with their great pension contributions, you’ll benefit from steady growth opportunities to earn more and take on new challenges.

WHAT YOU’LL BE DOING

As a Customer Service Administrator your key responsibilities will include:

  • Answering inbound calls in a polite manner
  • Dealing with mortgage queries effectively ensuring that you are adhering to policies
  • Inputting information accurately and efficiently
  • Keeping up to date with products and lending policies

WHAT YOU’LL NEED

To be considered for the Customer Service Administrator role, you must have:

  • Experience in a fast-paced customer service role
  • Confidence communicating with a range of different people
  • Experience with handling complaints and dealing with challenging situations
  • A passion to deliver an exceptional service

HOW TO APPLY

Does this sound like you?

Send your CV and one of our team will review your application to see if the Customer Service Administrator role is the right position for you.

 

 

Location: Coventry / Hybrid
Job type: Permanent
Emp type: Full-time
Salary from: GBP £23,430.00
Salary to: GBP £23,430.00