Our client, a Global HR tech organisation, are looking for an Operations Executive to join their team in London. This role is offered on a hybrid basis, with at least 3 days a week in their London office.

BENEFITS

You can enjoy 25 days holiday (plus bank holidays). You will be offered bonus schemes, the option to buy shares, season ticket loans and team events/nights out and an annual trip abroad.

WHAT YOU’LL BE DOING

As an Operations Executive your key duties will include:

• Owning a wide variety of projects
• Driving operational efficiencies through identifying opportunities to improve processes
• Organising and collating documents, contracts, marketing information and archives
• Planning and organising internal and external events when required
• Working with IT support to ensure internal compliance and training is all up to date
• Collating data to prepare presentations and reports as and when required
• Occasionally supporting the Account Management team, through delivering exceptional customer service 
• Working with Senior Management team

WHAT YOU’LL NEED

To be considered for the Operations Executive role, you must have:

• 2-4 years’ experience in an operations or senior administration role
• Experience within a start-up or highly changing organisation is desirable
• Highly pro-active, organised, and able to juggle multiple tasks and activities
• Ability to work with and manage team members at all levels including senior managers
• Hard working and keen to deliver in a rewarding environment
• Flexible with fantastic attention to detail and able to use initiative to solve problems

HOW TO APPLY

Does this sound like you?

Send your CV and one of our team will review your application to see if the Operations Executive is the right position for you.

Our client, in the finance and banking sector, is looking for a Call Centre Advisor to join their Contact Centre.

 The role will involve answering calls from a diverse range of customers and dealing with any queries they have. They are looking for chatty, personable, and helpful people who are passionate about providing an excellent service.

You will be working 35 hours, shifted between the hours of 8am – 7pm and some Saturdays 9am – 2pm. Once confident in the role, hybrid working will be offered c 2 days office, 3 days remote.

BENEFITS

In this role you’ll earn 10% shift allowance with a full, flexible benefits package. Along with their great pension contributions, you’ll benefit from steady growth opportunities to earn more and take on new challenges.

WHAT YOU’LL BE DOING

As a Call Centre Advisor your key responsibilities will include:

· Answering inbound calls in a polite manner

· Dealing with queries effectively ensuring that you are adhering to policies

· Inputting information accurately and efficiently

· Completing transactions over the phone

WHAT YOU’LL NEED

To be considered for the Call Centre Advisor role, you must have:

· Experience in a customer service role (can be retail, admin, care etc.)

· Confidence communicating with a range of different people

· A passion to deliver an exceptional service

HOW TO APPLY

Does this sound like you?

Send your CV and one of our team will review your application to see if the Call Centre Advisor is the right position for you.

A leading financial services organisation is looking for a Mortgage Business Development Manager to join their field-based Business Development Manager team covering South/Southwest London. This role is offered on a hybrid basis, with 3 days per week in the field and 2 days working from home.

As a Mortgage Business Development Manager, you will be responsible for ensuring the intermediary strategy is effectively promoted, by using an effective mix of face to face and virtual interactions within your defined territory.

BENEFITS

In this role you’ll receive a Car Allowance as well as a flexible benefits package including 25 days holiday, pension and private medical Insurance. Along with their great pension contributions, you’ll benefit from steady growth opportunities to earn more and take on new challenges.

WHAT YOU’LL BE DOING

As a Mortgage Business Development Manager your key duties will include:

• Working alongside the telephone BDM team to develop high quality mortgage business within your territory.
• Facilitate the on-going relationship management of our Intermediary Panel of brokers and firms
• Focusing on improving the quality and quantity of application submissions via intermediary partners
• Work closely with your broker firms to develop mutually beneficial business relationships

WHAT YOU’LL NEED

To be considered for the Mortgage Business Development Manager role, you must have:

• Experience working in a mortgage broker environment
• Excellent communication skills and ability to maintain and build strong, long-lasting business relationships.
• Effective negotiation skills
• Strong knowledge of the UK mortgage market.
• Ability to manage your own diary and prioritise workloads.

HOW TO APPLY

Does this sound like you?

Send your CV and one of our team will review your application to see if Mortgage Business Development Manager is the right position for you.

Our client, in the finance and banking sector, is looking for a Customer Advisor to join their friendly team on a full time, permanent basis.

BENEFITS

As well as a full benefits package you will be given full training to excel and progress in your role. This is an excellent opportunity to work for one of the country’s top employers with an excellent reputation. The working environment is superb with flexibility to work from home 2/3 days a week once fully trained. 

WHAT YOU’LL BE DOING

As a Customer Advisor your key duties will include:

• Be the first point of contact, always providing excellent service.
• Gaining an in-depth knowledge of mortgage policies, products, and criteria, and using this to resolve queries from brokers over the phone.
• Keeping up to date with product changes and lending policy agreements.
• Building strong relationships with mortgage brokers.

WHAT YOU’LL NEED

To be considered for the Customer Advisor role, you must have:

• Demonstratable work experience in a customer focused environment.
• Strong communication skills, both verbal and written.
• Ability to work comfortably in a fast-paced environment.
• Strong ability to learn new information and apply it accurately.

HOW TO APPLY

Does this sound like you?

Send your CV and one of our team will review your application to see if the Customer Advisor is the right position for you.

Our rapidly expanding Client within the Insurance sector are looking to hire a Claims Administrator to join there growing team.  This established organisation has experienced exceptional growth and have ambitious plans to continue to grow, it’s a great time to be joining them. 

BENEFITS

The company offer modern offices with free parking, 30 days paid annual leave plus Bank Holidays, Company Pension Scheme and Private Medical Insurance after completing probationary period. Hours are Monday – Friday 9 am – 5 pm.

RESPONSIBILITIES

• Claims data processing
• Claims mailbox management
• Ad hoc administration tasks
• Liaison with internal & external parties  
• Work to agreed service level agreements (SLA’s) to ensure deadlines are met
• Renewals processing

REQUIRED EXPERIENCE

• Previous administration experience
• Strong attention to detail
• Excellent time management and organisational skills
• Ability to work in a team environment which is growing and evolving
• Excellent and demonstrable written and verbal communication skills.
• A conscientious, positive and enthusiastic approach to work
• Competent in Microsoft Office Suite

NEXT STEPS

If you’re interested in becoming a Claims Administrator, apply today with your current CV. If you aren't contacted within 7 days, please assume your application was not selected.

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An incredibly successful, people-centred enterprise is looking for a Customer Support Advisor to join their team. This role is hybrid, with flexibility to work in the office for c.2 days a week, or more if you prefer the office environment.

As a Customer Support Advisor, you will be responsible for handling telephone and email enquiries from existing customers, ensuring customer needs are met.

BENEFITS

Working for this company will give you fantastic opportunities. This company offers you 3 volunteering days per year to help a community cause of your choice. You’ll receive an excellent benefits package inclusive of competitive salary, pension contribution and a car allowance. You’ll also gain discounts from a range of businesses!

RESPONSIBILITIES

As a Customer Support Advisor, you will

• Understand customer needs and identify root cause of any faults with the service.
• To identify and rectify faults, liaising with our suppliers and other department members.
• Ensure effective and timely communication is maintained with the customer throughout the life of faults.
• Identify customer delivery issues during the fault cycle and escalate appropriately.
• To maintain up-to-date and accurate customer information.
• To communicate with our suppliers in order to swiftly resolve any customer faults/issues following clearly set out escalation points.

REQUIRED SKILLS AND EXPERIENCE

• Experience of dealing with customers over the phone and via email.
• Good written and spoken English, including excellent telephone skills.
• Interest in technology is desirable

NEXT STEPS

If you’re interested in becoming a Customer Support Advisor, apply today with your current CV. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

A thriving Financial Institution based in South West London is looking for Graduate Customer Relationship Coordinator to join their fast-paced, exciting team.

ABOUT THE ROLE

The Graduate Customer Relationship Coordinator will be providing an effective and efficient service to customers and supporting the sales team.

BENEFITS

Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, car salary sacrifice, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes and much more!

RESPONSIBILITIES

As a Graduate Customer Relationship Coordinator your key duties will include:

• Receiving enquiries via email and telephone and responding appropriately
• Updating systems with relevant and accurate information
• Supporting the Sales team when required
• Providing support with processing of new proposals, including checks on AML and Credit
• Processing deposits and initial payments on the system
• Ensuring all relevant internal checks and reviews are completed accurately and in line with company procedures

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Graduate Customer Relationship Coordinator, you must have:

• Educated to degree level
• Excellent communication and relationship building skills
• Understanding of Microsoft Excel
• Problem solver
• Ability to multi-task and prioritise during busy periods
• Ability to work independently as well as part of a team

NEXT STEPS

If you’re interested in becoming a Graduate Customer Relationship Coordinator apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

A thriving Financial Institution based in South West London is looking for Customer Service Coordinator to join their fast-paced, exciting team.

ABOUT THE ROLE

The Customer Service Coordinator will be providing an effective and efficient service to customers and supporting the sales team.

BENEFITS

Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, car salary sacrifice, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes and much more!

RESPONSIBILITIES

As a Customer Service Coordinator your key duties will include:

• Receiving enquiries via email and telephone and responding appropriately
• Updating systems with relevant and accurate information
• Supporting the Sales team when required
• Providing support with processing of new proposals, including checks on AML and Credit
• Processing deposits and initial payments on the system
• Ensuring all relevant internal checks and reviews are completed accurately and in line with company procedures

REQUIRED SKILLS & EXPERIENCE

To be considered for the role of Customer Service Coordinator, you must have:

• Previous customer service or administration experience
• Educated to GCSE level with passes in Maths & English as a minimum
• Excellent communication and relationship building skills
• Understanding of Microsoft Excel
• Problem solver
• Ability to multi-task and prioritise during busy periods
• Ability to work independently as well as part of a team

NEXT STEPS

If you’re interested in becoming a Customer Service Coordinator apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

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An incredibly successful, people-centred enterprise is looking for a Project Manager to join their team. As a Project Manager you will be responsible for rolling out Energy Projects across the function to best serve the customers, members and colleagues.

This role is offered on a remote/hybrid basis, with occasional travel to Warwick and London.

BENEFITS

Working for this company will give you fantastic opportunities. This company offers you 3 volunteering days per year to help a community cause of your choice. You’ll receive an excellent benefits package inclusive of competitive salary, pension contribution and a car allowance. You’ll also gain discounts from a range of businesses!

RESPONSIBILITIES

As a Project Manager you will be,

• Shaping and delivering projects for each innovation proposition, ensuring that products evolve into, and remain, market-leading alternatives
• Planning, management, and delivery of business projects to time, budget and quality specifications
• Support Sales with customer facing meetings where complex, high profile business sales deals are being negotiated
• Proactively manage project risks, issues, assumptions, dependencies, and constraints
• Proactively engage with project sponsor and all project stakeholders, establishing trusted relationships
• Proactively plan and manage project resource requirements
• Establish positive working relationships with relevant suppliers
• Project managing any business readiness activity associated with your projects, including operational adoption and implementation into key systems

REQUIRED SKILLS AND EXPERIENCE

To be considered for the role of Project Manager, you must have:

• At least 4 years’ experience in a project focussed role
• Experience in the end-to-end project lifecycle from analysis and business case development, through to post go live support
• Recognised Project Management qualification (PRINCE 2 or similar)
• Relationship building skills with a range of people at all levels
• Solution focused with strong problem-solving skills and overcoming obstacles
• Strong planning and thinking skills

NEXT STEPS

If you’re interested in the Project Manager role, apply today with your current CV. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

Our client, an industry leading organisation who specialise in engineering and manufacturing, are looking for a Lead Mechanical Engineer to join their growing team in Cheltenham.

BENEFITS

As the successful candidate you will experience great job satisfaction within this brilliant company culture. Benefits include 25days holiday + bank holidays, life insurance, contributory pension scheme, and access to a range of discounts via their reward scheme.

RESPONSIBILTIES

• Support the full product life cycle from NPI to retirement
• Own the design of products, ensuring they meet safety, cost, and performance requirements
• Write, check, and approve technical documentation and drawings
• Perform training for technicians and operators
• Identify and communicate technical risks to project stakeholders
• Lead design reviews and support problem solving/corrective actions.

REQUIRED EXPERIENCE

• A degree or equivalent in a mechanical discipline or c5 years significant industry experience with good educational standards at lower-level qualification
• Experience providing engineering support for hydraulic and/or electromechanical products.
• Proven experience in delivering engineering designs, as well as a strong knowledge of safety, materials and processes, and stress and performance analysis
• Held signature approval status in previous role(s)
• Proficiency in 2D and 3D design tools

NEXT STEPS

If you’re interested in becoming a Lead Mechanical Engineer, apply today with your current CV. If you aren't contacted within 7 days, please assume your application was not selected.