Job Description
MANCHESTER / HYBRID
£43,000 - £50,000 depending upon experience
MONDAY – FRIDAY ONLY
Our client based in Manchester is looking to recruit a Team Manager to join their team on a full-time, permanent basis.
ABOUT THE ROLE
As a Team Manager, you will report into a Senior Operations Manager and be responsible for managing a team of between 12-15 and managing external stakeholder relationships.
RESPONSIBILITIES
As a Team Manager you will:
- Manage the day-to-day operation of the team ensuring meeting SLAs and client expectations
- Assign & allocation of workload
- Lead, coach, and develop a high-performing team, including conducting appraisals and performance reviews and setting objectives
- Monitor and track KPIs and provide reports to the Senior Operations Manager
- Own the recruitment and onboarding of new employees, working closely with the training team
- Support with change and continuous improvement initiatives across the operations department
REQUIRED SKILLS & EXPERIENCE
To be considered for the role of Team Manager, you must have:
- Experience managing high performing teams, preferably within a regulated environment
- Strong understanding of operational processes and performance management
- Passionate about coaching, mentoring and training team members
- Excellent communication and relationship building skills – able to liaise at all levels
- Ability to support change, improve processes, and influence outcomes
- Strong problem-solving skills
NEXT STEPS
If you’re professional, hard-working and interested in becoming a Team Manager, apply today with your current CV!
Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.
Don’t miss out! Apply today!